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I want to cancel Skype Auto Recharge which you set up on 20th October I never asked for it to be set up.

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  • when_know Dec 18, 2008

    I can't find cancel auto-recharge on sky

  • laslototh Dec 19, 2008

    Same problem. I did not ask for Auto-Recharge and now I am unable to remove it .It looks like I can only de-activate it monthly. Is that sneaky or what?

  • Anonymous Jan 04, 2009

    Skype has no live customer support either.

  • Anonymous Jan 13, 2009

    same problem. I do not understand why they do like this.

  • NYC223 Jan 13, 2009

    I am having the same problem. I never authorized auto-recharge on skype, yet they continue to charge my credit card. I even removed my credit card details from my account page so this couldn't happen, yet they somehow remain saved I was charged again. I cannot find anywhere on the website to cancel auto recharge.

  • Anonymous Jan 27, 2009

    Same problem, didn't ask for auto-recharge and cannot turn it off, although they promise in their help files that you can.

  • Anonymous Mar 10, 2009

    I have the same problem , I unsubscribed skype and their reply e-mail confirmed i have successfully unsubscribed. But On Feb 21, 2009, Skype auto charged me from my Visa Card and said that I purchased and paid by Visa . It is crazy !

  • Anonymous Apr 11, 2009

    hi people
    i use skype to call my familly so when i try to call
    they aske me toPruchase by Credit card so i give my Visa card ,ofcurse
    was pretty goodand i have called several day by mistake after
    my conversationwas stoped need to be recharged so i thick in usuall on
    buy more Creditso it keep asking me about my password even iam in
    chat?so i gave thepassword then i click auto-recharge,so again after
    myconversation need to be recharg again ?it keep telling methat i hav
    eto buy new credit?so when I thick on my account Ididnt find my visa
    card number or such xxxx1554 like that which isbelong to my visa card?
    it keep forwarding to use paypal or anothermethod of payment but i cant
    see any more my visa card Number? can anyone tell me why is this
    sincerly to every one here and best regard

  • sohail007 May 03, 2009

    I have contected via email three time that i do not ues skype any more so please canel my account and stop recharging from my debit card account.thanks but they always intentionally miss understand and they keep charging me for the subscription again and again I think they are the bigest scam on the internet

  • asim7183 May 04, 2009

    same here... i dont know what to do.. i have credit card and my bank keeps charging me for this damm payment.. i have taken off auto charge 4 times now!!!



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I have spent the whole afternoon trying to get out of the clutches of Skype. Originally all I wanted to do was change my skypename for security reasons but they wouldn't let me do it. Then I wanted to Cancel my account and they wouldn't let me do it. Then I decided to change all my details to fictitious ones so that anyone checking their directory would be foxed and then I cleaned Skype from my machine, cleansed the cookies and everything else related to Skype. Just in order to sign on again and make a new Skypename but when I reinstalled everything and it logged on to Skype it found me and put my unwanted Skypename back on the account! Have deleted everything again and will use Yahoo instead! Good job I had not trusted them with my credit card as some of you have. It may take you YEARS to sort this.

Posted on Apr 15, 2010


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How can i cancel my skype credit

After logging in to your Skype account with a PC.
Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
Also under Account > Billing and Payments > Make sure Auto Recharge is not enabled. (also link to request refund on credit)

Hope it work

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How do i cancel credit charges to my skype account

After logging in to your Skype account with a PC.
Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
Also under Account > Billing and Payments > Make sure Auto Recharge is not enabled.

Jul 15, 2014 | SKYPE Computers & Internet

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Skype support phone number

contact skype through your online account and ask them

Jun 14, 2014 | Computers & Internet

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Was automatic charge on my credit card something I do NOT want

Cancelling Auto-recharge
If you no longer wish to use Auto-recharge to top up your credit:
1.Sign in to your account.
2.Toward the bottom of the page, under Settings and extras, click View Details next toPayment settings.
3.Next to Status, click Disable.
you can check on the link for more info:
---a score of 4 is highly appreciated----- ---if you think this resolution is helpful kindly click on "YES"---- ---you may also leave testimonial----- ---if I help you please help me---
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Sep 08, 2011 | Skype IM

2 Answers

I want to delete my skype accounc and open a new one

  1. 1Log into your Skype account as usual.
  2. 2Navigate to "Subscription" settings.
  3. 3Click on "Cancel subscription". Click "yes" and follow the prompts.
  4. 4Don't use the account for 10 days. This will ensure that your public profile is erased - if you sign in before this, the system will remember you and your account might not be deleted.
  5. 5If you have been automatically recharging your account, you will need to disable this too. Look for the payment settings, click on "View Settings", and click on "Disable auto-recharge".

May 16, 2011 | Skype IM

1 Answer


Cancel Subscription
  • 1 Log in to your Skype account at The site will ask you for your username and password.
  • 2 Go to the "Subscription settings" link on the right side and click it.
  • 3 Click on the "Cancel subscription" link on the left side of the page. On the next screen, the system will ask you whether you are sure that you want to cancel your subscription. Click the "Yes" button. You will be prompted through the final steps.
    Please take a moment to read the complete answer by clicking below:

  • Read more: How to Delete a Skype Account '

    Nov 24, 2010 | Skype IM

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    We did NOT ask to renew our subscription which was due on 20th October, 2009. But we found the amount of $59.99 was taken from our Bank visa card on 4th October, 2009. We were very sad and have now...

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    I am afraid this is not the site you need to contact. Norton is produced by Symantec. This is a technical support site for a wide variety of products.

    If you go to this web site you have the option to chat, phone or email your problem:

    Symantec_Australia_Customer Service

    Thanks for using Fixya, just the same and I hope they will provide the assistance you need.

    If this has been a help to you, consider rating this as 4 thumbs up.



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    Kitchenaid superba oven

    Hit the options button and check that the "Sabbath mode" setting is off. I note that October 20th was a Tuesday but the internal clock year could be incorrect.

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