Liquid soap, bleach, anything liquid additive dispenses immediately into the washer as soon as the drawer is shut. It just flows right into the washer and onto whatever is at the front of the load, which means I can't use any liquid additives, no bleach, no blueing, etc (I have bleach burns on some clothes and blue streaks on others. I did add the blueing to the liquid detergent as directed, which is how I know that all the compartments are doing the same thing.) I was told by a saleperson that i could need a new gasket, which I was also told will cost $300.
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Read these instructions carefully before
beginning the TUB CLEAN cycle.
Open the door and remove any clothing in
the wash drum.
Open the dispenser drawer.
Add liquid chlorine bleach or tub cleaner.
Some powder or tablet tub cleaners which
are manufactured for this purpose can be
(NOTE : Do not add any laundry detergent
or fabric softener to the drawer when using
- If using liquid chlorine bleach
Add liquid chlorine bleach to the bleach
compartment of the drawer.
(NOTE : Do not exceed the maximum
fill line and do not pour undiluted liquid
bleach directly into the wash drum.)
- If using powder cleaner
Remove the liquid detergent cup and
add powder cleaner to the main wash
compartment of the drawer.
- If using tablet cleaner
Add tablet cleaner to the wash drum
(NOTE : Do not add tablet cleaner to the
Close the drawer and washer door.
Select TUB CLEAN and press START.
NOTE : It is recommended that TUB CLEAN
should be repeated monthly.
If mildew or musty smell already exists, run TUB
CLEAN for 3 consecutive weeks.
After TUB CLEAN is complete or when the washer
is not used, leave the washer door open for better
ventilation and drying inside of the washer
Based on the symptoms you are describing, it sounds like the siphoning mechanism or water valve is clogged up. Scum will build up in the siphon tube and stop the liquid from going into your washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. Try removing the soap dispenser drawer and the insert in the dispenser as well for cleaning. Reinsert the drawer once it is clean and dry.
If the abovementioned tips do not resolve your issue, I would recommend having a service technician to accurately diagnose the problem before investing in unnecessary parts.
Hello Denise C - There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.
If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.
If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.
Washer smells foul...this is often a build up of soap, water, too many chemicals and this has left a residue, and the mildew moves right in and it stinks. This builds up is often on the inside of the outer tank - picture help. Many times that this happens is when people use to much soap and then they only do laundry once a week. One good solution to help your odor problem...it works well...in a top loader I recommend 2 cups of cascade and 2 cups of bleach, fill your machine with hot water and let it agitate. At the end of the agitation/wash cycle, let the machine sit and soak for about 10-15 minutes to work on your scum, then close the lid and let it complete. Next load run whites to be safe all bleach is out. This should help. On some really bad odor problems, you may have to remove the inner basket to scrap off the build up from the inside of the outer tank. You may will need special tools to remove the inner basket. Fabric softener is also nasty for building up inside and under the agitator. It is recommended to use half to a quarter of the detergent that the package recommends. Other things that may help, leave the washer lid open between laundry days. Never cover your washing machine with those plastic covers.
ODORS IN DUET HE3 & HE4 WASHERS CLEAN OUT PROCEDURE NOTE: Make sure that you read these instructions completely before beginning the clean out process. 1. Open the washer door and remove any clothing or items from the washer. 2. Inspect the gray colored seal/bellow between the door opening and the basket for stained areas. Pull back the seal/bellow to inspect areas under the seal/bellow. 3. If stained areas are found, wipe down these areas of the bellows using the following procedure: a) Mix a dilute solution of liquid chlorine bleach and water (3/4-cup bleach in 1 gallon of warm tap water). b) Wipe the seal/bellow area with the dilute solution. c) Let stand 5 minutes. d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry. e) Please note: - Do not use bleach at full strength for cleaning surfaces. - The use of rubber gloves is recommended when cleaning for prolonged periods. 4. To begin the clean out cycle, do the following: a) Open the washer door and remove any clothing or items from the washer. b) Be sure door is closed. c) Open the dispenser drawer and remove the detergent divider from the main wash detergent compartment. See the Use and Care Guide for instructions. No additives will be added at this time. You will be required to add them at a later step. - For Whirlpool Duet, select the �Power� button. - For Kenmore Elite HE products, move to the next step. d) Select the �Normal� wash cycle. e) Select the hottest wash water temperature available, (not all temperatures will be available). f) Select the highest spin speed available. g) Select the additional or 2nd Rinse option (if available). h) Press and hold the �Start� key for 2 seconds. The door will lock and filling will begin. NOTE: The water will dispense for a moment, then the door will unlock and re-lock and the cycle will continue. i) Once the filling has begun again, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the main wash detergent compartment. The liquid chlorine bleach should immediately flow through the dispenser. NOTE: Do not add any detergent to this clean out cycle. Use of more than 1 cup of bleach per month will cause product damage over time. Addition of bleach without immediately starting the cycle will cause product damage over time.
Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer. Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor. Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.
Washer Monthly Maintenance Procedure: This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.
remove any clothing or items from washer
CLOSE door (duh)
open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
For Kenmore Elite HE products press a specific combo of buttons.
Select Rinse/Spin program
select low spin speed
select warm/cold water temp.
select 2nd rinse option
push the "end of cycle" signal button 4 times within 5 seconds to start the cycle
The machine will fill and run a short sensing cycle. This will take about 3 minutes.
The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:
if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.
if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock. -open the door and remove the items from the washer. -continue the cycle by pressing the START button.
NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.
The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.
the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).
6. Add liquid chlorine bleach.
If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.
Water will be flowing into the dispenser drawer when the bleach is added ... this is normal.
Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.
7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.
8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.
my washer is about 1 year old. It started leaving water in all the the compartments,soap,bleach and softner. I tried everything also. Nothing seemed to work. I finally took the hoses off the back of the machine, and the cold water hose screen was clogged up going into the machine. I cleaned all the screens and haven't had that problem again. I think there wasn't enough water pressure to flush out the containers. I dont think its gravity or suction, its water pressure. unless you get a blast of water into these compartments, there will always be water left in these containers.