Question about HP LaserJet P2015dn Printer

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HP Laserjet 2015dn will not print

Error message that comes up is :

Function address 0x352beec3 caused a protection fault. (exception code 0xc0000005).
Some or all property page(s) may not be displayed.

When I'm trying to print, first the software says I have to install the printer.
We have re-installed the latest printer driver.
Please can anyone help!

Thank you

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  • 39 Answers

You didn't say what type of printer connection you have (Parallel Port, USB, etc) and this may not help any but I do know that HP Printers are VERY finicky about not pluging in your USB cable until told to do so.

Also, did you uninstall the printer software prior to doing the reinstallation? That can sometimes make a huge difference also.

Posted on Oct 29, 2008

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