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I have sent my Tytn2 in to have it repaired. Seems as if it could be the screen which has to be replaced at +- SaR 95.00 or the flexi at SaR 650.00. So in a panic I spent the $12.95 to subscribe to this site
I have the same problem. But i had solved it. I use a lighter to burn on my viewty's touch screen, and it is working properly again within 30 secs. And ofcourse, do not burn the touch screen without a screen protector. Hope this solution would help.
The Axim touch screen is extremely sensitive to the placement of the protecting plastic sheet. Check that the the plastic sheet is oriented correctly - the small bended corners must bend downwards. If that wasn't the problem then remove the protection sheet and pick gently directly on the screen with the stylus to see if you get a response. Most often this is due to a problem with the screen protecting plastic sheet.
A friend had a similar problem, with the touchscreen not responding at all. I read somewhere on the internet that if you press the four corners of the screen very hard with your thumbs it may come back. I tried it...and it worked!
Have you tried to reset the Phone to factory defaults. To do this you need to keep the left and right (-) pressed and with the stylus press the reset button on the left. This would take the phone to factory reset.
If the screen still does not work its time to get it serviced and repair centre. Most probably it would have to replaced.
Did you find a solution to this problem? I have just bought an I-Mate PDA2 and within 4 days the touch screen has stopped responding, but like your, the scroll wheel and buttons still work. I have tried the full reset and now I am left stuck on the initial set up screen. Any help would be much appreciated. Thanks
On the front pannel you have the 4 buttons and the central navigation key. Press simultaneous the first and the last of this buttons (1 and 4) and then with your stylus (while keeping these buttons pushed) press the soft reset button (bottom of the device, a small hole). Keep these pressed alltogether for 4-5 sec then release them and do a soft reset. Your PDA should now be in factory settings. If not, try again. It will work.