Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Hinhem A friend on Yahoo Messenger sent me this file called "hinhem.csr", which just looked like a folder. When I clicked on it a message popped up with the header "Windows - No Disk" and then said "Exception Processing Message" and a bunch of letters and numbers. It gave the options "cancel" "try again" or "continue" and no matter what button I pressed, the message would just keep popping up again. My anti virus/anti spyware software (Vipre) can't get rid of it. What is it and how do I get rid of it? I read on a website that since it disables the task manager (which I discovered to be true) you need to download this software that disables it from disabling it, then the website etched out a series of steps to take from there, but after I downloaded the software task manager still won't open. I'm not very computer savvy (obviously I'm kind of dumb when it comes to them) so can anyone tell me something I can do to get rid of this? Thank you so much :-)

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  • olderock Oct 27, 2008

    I tried restarting it in safe mode originally because one of the tips on someone else who had the problem told me to do something similar, but it won't restart in safe mode... it keeps trying to go to safe mode, then jumping back to the screen where it gives me the options of what mode to start it in. I tried all the variations of safe mode, but all it lets me boot up windows in is the regular mode :-S

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Please Restart your computer and get to 'safemode'.you can do this by pressing F8 before your window starts up then selecting safe mode from the options available.When u get into the safe mode,there will be a pop up menu asking u something,click 'no' button and then click 'restore my computer to a previous state'.you will be shown a calender,you should click the date before your friend gave you the virus,and then start the system restore.after sometime your computer will restart and everything will be all right.

Posted on Oct 27, 2008

  • Pritish Singh Oct 30, 2008

    I think u should reinstall your windows......

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    Hinhem.scr


    a description of the problem would be more helpfull

    Feb 29, 2008 | Microsoft Windows XP Professional With...

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