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Again in broad terms.
When you see processing data that could be a sign that the internal processor is trying to make sense of the information you sent to it.
I've seen Xerox printers saying processing data and nothing appears before.
It could be anything from a bad file sent to the printer, that it can't deal with or print because you don't have a PDF license perhaps.
The other helpful thing would be to see if your error sheets have been turned off. I know it is usually a wast of paper but it might be a clue as to why no print appears apter processing your file/print.
Consider this, the printer I have is sat quiet with a window saying ready to print and yet the fuser is quite cold. The only thing that can wake it up is a genuine print. Now if it's cold all the time then you should have a 'Fuser Error'
Again, sorry to be so vague but without being on site it's difficult to get to the bottom of your query.
The local Xerox engineer or concessionaire should be really helpful.
When connected by a USB cable, reseat both ends of the cable going from the computer to the printer.
When connected to a wired or wireless network, make sure the network
is working correctly and that the printer is connected to the network.
make sure the printer is on the network, print a network set up page,
for more information on how refer to the user's guide, refer to the Downloading and Viewing Printer Manuals section for information on how to download and view the user's guide).
Restart the computer.
Turn the printer off.
Unplug the printer power cord from the A/C outlet or surge protector and wait at least 30 seconds.
Plug the printer power cord back into the A/C outlet or surge protector.
Turn the printer back on.
Make sure the desired printer is set as the default printer.
For instructions on how to check which printer is set as the default and change it if needed, Click Here
Print a test page.
For instructions on how to print a test page from Windows, Click Here
Run the automated printer fix available from Microsoft.
For instructions on how to run the automated printer fix available from Microsoft, Click Here (This automated fix may uninstall your printer driver.)
Uninstall the printer driver, download and install the latest printer driver.
Usually the setting of yout network with your copier/printer setting is mismatched so your printer.copier did not understand. What you can do you should check the system setting of your copier/printer and print it out then you should find the driver of your printer/copier in the add printer hardware secrtion in control panel of your computer network . Before you reinstall it , you should uninstall the previous driver so there is no conflict when you reinstall new driver . Try it
Just reinstall the Printer on the Main PC install/Setup all software again, set for shared, Then, go to the clients PC's & set up that printer for NETWORKED Printer, Browse for it... should get you back.
Installing a network printer allows multiple users and computer to share a single printer, rather than having numerous personal printers throughout the home or office. When installing a network printer, make sure it is located in a centralized place so that all users can access it conveniently, then install the software on each machine. You may find that newer versions of Windows may already have the necessary drivers installed.
Finding the Printer on the NetworkTo install the printer using an IP address, go to Start>Control Panel>Printers and Faxes and then click the Add Printer icon. Next, clickCreate a new port, then select Standard TCP/IP Port from the drop-down menu. You will then be asked to enter an IP address. Enter the IP address of the print server and click Next. You will be asked to select the printer manufacturer and the model from the list. If you do not see your printer listed, insert the disk that came with the printer and click Have Disk. If you do not know the IP address of the printer, you can sometime select Browse for printer in the beginning of the process. If the networked printer is attached to another computer is being shared, you will need to enter the name of the computer followed by the share name of the printer. For example: \\computername\printername. Spending extra on a network printer can save you money in the long run. Network printers can be higher grade and print cartridges can last longer than personal ink jet printers.
on printer properties try to set on sharing tab check marks on : share this printer- render print jobs on client computers- list in the directory ..( all of this must be chacked).. on port tab see on what port is printer ..(tcp/ip - or virtual), on advance tab.. check alway available, spool print documents first., under security see if you have set group permission.. if you did not ,, add the computers to use this printer ( in most cases this is the problem).... if all of the above s set , and you can still not able to print .. enter in run...services.msc... find print spooler and restart it .. then try to print.
for FS-3900DN the latest firmware is the one what you have. BUT there is a separate update firmware for the Network Card !!
Check if you have installed the latest print driver in ALL computers and the OS updated with the latest patches. Q1: The printing issue is consistent when you change computers ? IF yes THEN the issue is within the printer or the network.
Then: Check if you have same issues when printing using the USB (not the network). IF is printing OK when you use the USB but you got trouble using the network THEN something is wrong with the network printing so: -> connect the printer straight to a PC/laptop using a crossover network cable that so you bypass the whole network (LAN) hardware. --> IF is printing OK THEN the problem is within the network hardware(LAN) - you may try to pinpoint by replacing the network cable between the hub/router and the printer. --> IF printing using the crossover cable is NOT OK then the problem is in the printer's network card. Check if the jack or the cable fit well into the printer or if the connector is not loose.
IF printing using USB is NOT OK then the problem may be into the printer. Reload the firmware engine and system + network card... it may help. Q2: When you say: "fails to print unless it's powered OFF / ON" you mean the print job what you sent is waiting into the computer print spooler = the printer is being seen as NOT READY ? or the print job is just missing and you have to restart the printer and after that resend the print job ? ou can chack the printer stat by going to her IP address = open any internet browser and type the ip address. You should see a web page. Check the printer status before sending any print job.
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.