Question about Kodak EasyShare V550 Digital Camera

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Kodak C330 [lens error 14]

I have had my Kodak Easyshare C330 since December 2005. When the camera tries to extend the lens, it does it very slightly. This is then followed by "lens error: 14" and the camera then shuts off. I have had the problem before this summer, more often when I'm at the beach and it seemed to fix its self. Last night my camera worked, but it wouldn't zoom in or out. Well, earlier today I was at beach and I tried to zoom in and out and my camera wouldn't allow me to once again. It was then followed by shutting its self off. When I tried to turn it back on, I got that wonderful error once again. I'm hoping it will fix its self again, but I want it working now. I purchased my camera from Best Buy with a warranty, but I'm not sure where my paperwork is at or how long my warranty was for. I've been researching on this forum and other sites, but I haven't come across anything more helpful than getting it fixed by someone or buying a new camera. Sooo... Any suggestions?

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  • Sarah Payne Aug 26, 2006

    ah, i posted in the wrong area. i'm going to find the correct one and repost....

  • Anonymous Nov 04, 2007

    I replaced the batteries, thinking the shutting off was due to low batteries, but I still have to hurry to get in one photo before the camera shuts itself off. Argh!

  • Anonymous Feb 20, 2008

    My kodak easyshare c330 show's lens error 14 when i try to turn it on. What can i do for this problem? please help, i really like this camera and don't want to have to throw it away.
    Nichole Shaw

  • HeyTeach Feb 27, 2008

    Thanks!!! I had the same problem with the Kodak C613 I bought so I wouldn't risk breaking my GOOD camera - a Canon Powershot. I tried turning on the camera while holding the shutter button down, and everything snapped back into place.



    Thanks again.

  • cindyao Mar 05, 2008

    I had the error 14 and tried to hit the bottem of my camera. I could not believe it worked....i bounced my camera off my computer stand untill the lense became loose....i pushed the lense up, and I got a message that asked me to put in the time and date....i actually was ready to throw the camera out, but now I guess I can keep it. I shut the camera off and the lense went back in. This is the first time this has happened in over a year. Who ever said to hit the bottem of the camera is awsome.

  • jj01 Mar 09, 2008

    I just bought the easyshare c330 on ebay and as soon as i tried to take my first picture i got the error 14. I was a little iffy on smacking the bottom of it but figured what the heck and it actually works great now. Thanks!

  • Anonymous Mar 30, 2008

    When I turn on my camera it will have the logo on the background but it will say in the front of it 'Lense error:14' And will automaticlly turn off.

    I am trying to look at my pictures but it wont even let me see them so know i am considering a new camera. I havent tried to fix it myself, because i read the others and i saw what it could do if i tried so i am leaving in the dust unitil I find a solution.

  • Anonymous Apr 23, 2008

    My camera lens does not fuuly open and reads lens error 14 on the LCD

  • kazza13 Jun 17, 2008

    I have had my camera since summer 2006, I only used it once or twice an then the lens wouldnt open an says error 14 then shuts off, i have been 2 a camerea shop an they said i have 2 send it to kodac 4 them 2 fix. I have also lost all the paperwork that came with it, I am going on holiday in 2 weeks an would love 2 have my camera working, please help...

  • Anonymous Jul 16, 2008

    my camera is not working .

    it shows lens error 14 en then it turn off

  • filten70 Aug 13, 2008

    J'ai un appareil photo numérique kodak 743 easyshare qui date de moins de 5 moi mais curieusement la lentille au démarrage, l'écran écrit lens error 211, à ce moment la lentille sort et rentre brusquement, impossible de l'utiliser

    filten70@hotmail.com

  • inna1972 Sep 30, 2008

    error 14

  • avperez Mar 06, 2009

    My camera says lens error 14 when I start it and then it close. What can I do?

  • Anonymous Apr 25, 2009

    I did what is proposed on this site but nothing changed.
    Useless solution unfortunately....

  • Anonymous Apr 26, 2009

    I have had my Kodak Easyshare C330 since December 2005. When the camera tries to extend the lens, it does it very slightly. This is then followed by "lens error: 14" and the camera then shuts off. I have had the problem before this summer, more often when I'm at the beach and it seemed to fix its self. Last night my camera worked, but it wouldn't zoom in or out. Well, earlier today I was at beach and I tried to zoom in and out and my camera wouldn't allow me to once again. It was then followed by shutting its self off.

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24 Answers

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Hey Sarah, I'd say that up to 5 min ago, I was having the same problem. My camera (Kodak C330) had been giving me this Lens Error 14 for about a month and I hadn't been able to make it work. The first 2 times it did that, I turned it off and on again, but then it just would work anymore. I tried opening it but it wouldn't let me so I thought I was screwed.. until I found this forum where people seemed to think that banging on the bottom and pressing hard on the lens would fix the problem. I had nothing to lose so I tried and guess what: Now it's working fine again! I had taken it to the beach and I'm not sure if it's because I had gotten sand in it or water perhaps but in the user manual, it said that getting that error message after dropping it or getting it wet was voiding the warranty. So there. Hope that helps! ~Vero

Posted on Sep 27, 2006

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Fantastic! Myine was alternating between Lens Error 22 and Lens Error 12 and I gave it a try and it worked! Saved me a lot of aggrivation and/or $ as I would have contacted Kodak next or bought a new camera. Thank you! Thank you!

Posted on Aug 05, 2007

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Hello I have a problem with my camera kodak easy share C330 my camera show me in the screen the lens error 14 but the lense of my camera did not come out they are stuck and didn't come out I am impacient please help me :(

Posted on Feb 24, 2007

  • Leslie  Ortega
    Leslie Ortega Feb 25, 2007

    please help me the lense of the camara did not come out and it shows me lens
    error 14

  • Leslie  Ortega
    Leslie Ortega Feb 25, 2007

    thanksss youuuu I already do your steps and I fix my camera thanks you!!!!!!!!!!!!!!!!!!!

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For God sakes people...stop taking your cameras to the beach. What is happening is that fine sand is getting into the zoom gears and the grit causes it to malfunction. You can bang it and possibly destroy it, or you can purchase some pressured air and turn the camera on to open the lens and gently blow out the lens over and over until the grit is removed. This happened to me and it took a few times to unstick the grit, but with persistence and patience, my camera now works like new.

Posted on Sep 14, 2009

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Well i had my Kodak stop working one day out of the blue. My camera is old and i was getting a new one from a family member in a few short days so i payed not much attention to the error. After my new camera fell into a creek i have been on this web site trying to fix that lens error ( Canon Camera E 18 its very common) That cause seems to be lost so i decided to look up solutions for my old Kodak and the one that surprised me was telling me to push down on the lens and bang the bottom against something. so i did ...and my camera now works fine. I urge you to try this if you have the same error it sounds bad for the camera, but it worked for me... good luck :).

Posted on Jun 30, 2009

Ha ha -worked for me too-u are a genius-I was gonna throw it out-i hate this camera but only use for my ebay photos-i just pull the lens out with my fingers-it sucks but cheaper than a new one-my parents had the same one and it did the same for them and they bought a new one--they have more mney than me of course-xmas is coming you know

Posted on Nov 02, 2008

Pushed on lens, banged on bottom IT WORKED. HAHAHAHA best.

Posted on Oct 09, 2008

I just tried this and it worked! Thank you so much! Nearly brought myself an new camera!

Posted on Aug 23, 2008

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Didn't work. Same problem, error 14 and 22. Will never buy Kodak again. Canon stands behind it's products. This is very poor quality.

Posted on Aug 10, 2008

Yeeeeeeeeea! what a simple and useful idea!! I had the same problem and I did the same ( hit on the bottom of the camera ) and the problem fixed. Thanks from ISRAEL :-))

Posted on Jul 26, 2008

I was at the beach too , its either sand or water or its a CHEAP camera,

Posted on Jul 02, 2008

Found this a little late, I took it apart and tried to fix it but no luck. I was able to get the lens out by pulling on the top and sticking my nail inside the edge of the lens behind the lens cover. Be very careful if you do remove the covers as the capacitor gives a good shock. I got it twice and it was a little shocking... ha ha. Anyways a project for another day. New camera time.

Posted on Dec 25, 2007

I love bangin'!
It actually worked!!!!

Posted on Nov 22, 2007

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Thanks!! I banged the bottom of the camera and held the lens in just before turning it on and it opened. We had the camera fixed for this Lens Error 14 while it was under warranty, but after the warranty ran out, it happened again. (I think my daughter dropped it.) Anyway, now, at least, I can use it again! (I also get a Lens Error 22 when shutting off the camera, if it doesn't open. I guess that's the error for the lens not "closing" when you shut it off.)

Posted on Nov 13, 2007

Absolutely genius. banging it once worked for me.

Posted on Aug 06, 2007

Absolutely amazing! I am in Ecuador/Galapagos Islands, and got this message and was about to start crying histerically when I found this site, and it worked!!!! Thank you sooo much!!!! :o)

Posted on Aug 06, 2007

WOW....my havent worked.....i banged and banged and i also push the lens in i was always afraid i was goin to break it completely by i am so giving up on this camera time for a new one and i havent even had this camera one full year yet...such a shame!!!

Posted on Jun 21, 2007

Wow, problem solved - thanks!!!

Posted on Jun 18, 2007

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I tryed banging it really hard and now I have broked it completely lol

Posted on May 22, 2007

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Wow...so I was pretty sure I was screwed because it was my friend's camera a Kodak EasyShare C330! But tapping it on the bottom a little did the trick! Even if the lens wont come out at all just bang it a little and it will. But it seems like there is sand in it or something...but oh well @ least it works and the zoom works perfectly still :)

Posted on May 13, 2007

Oh my goodness! exact same problem with the lens of mine! (14) and i just pushed it back in with bit of force, hit it on the bottom and now it works!!! the lens is still getting stuck half way sometimes but i just pull it out and i can take photos! excellent! :-D

Posted on Apr 12, 2007

Nice solution. I called Kodak first and they want $110 plus shipping and tax to make the repair that this solution provides. Thanks for saving me the money.

Posted on Feb 26, 2007

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Vero, Your a f'n genius! My girlfriend just had the same error and was about to throw the damn thing out the window when I decided to look it up and came upon your post. It made me laugh and I figured the same as you, WHY NOT GIVE IT A SHOT! Nothin else to lose. And it worked!! Pushed the lense in, banged on the bottom and then BAM, working again!! Killed 2 birds with one stone. Let out some frustration and got the camera workin again. Thanks a million! Patrick

Posted on Feb 12, 2007

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Brillisnt thank you all so much it worked a treat shame i already splashed out on a new camera!!

Posted on Sep 02, 2007

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Posted on Jan 02, 2017

robmcd27
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SOURCE: Kodak C330 [lens error 14]

Hi Jesse, thanks for coming to FixYa.

The problem your having is that sand and/or dirt gets in the lens mechanism of the camera. When the little cog inside gets sand in it, it prevents it from moving. It is what causes 95 percent of all lens errors. The other 5 are when the retaining pins get misaligned and don't go back in the holes. Mis aligned pins happen alot of times when you drop it with the lens extended, so let's go with the easy one first.

Take an air compressor (or borrow a friends) and put the nozzle up to the space in between the lens and and the camera. Blow it out real good. It may take a couple of tries, but it should free it up.

Let me know if that helped, and feel free to rate my answer.

Rob

Posted on Mar 04, 2009

SOURCE: Kodak C330 [lens error 14]

I Havent used my kodak c330 for months as every time I turned it on It was showing Lens Error 14. I too have lost my paperwork for this camera and had lost all hope, until I came across this site! Before I did'nt dare mess around with the lens, but reading that other people who had encountered this lens problem had fixed it by doing just that encouraged me to do so. At the moment my camera is not working as smoothly as it once did, to allow it to take photos I have to gently pull the lens out to its full length after switching on and push it back in after use; but the main thing is, it works, and that's good enough for me!

Posted on Oct 18, 2006

leepania
  • 1099 Answers

SOURCE: I have had my Kodak Easyshare C330 since December

You have 1-2 years warranty on your camera (depending on which country you bought the camera in).

KODAK recommends a repair for this error code.

An Out of Warranty repair for this model for this fault is about 48 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.

In order to arrange your repair/Trade up: Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Posted on Jan 18, 2010

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1 Answer

My kodak c330 turns on thens says lens error 12, and the lens door will not open. what does this mean and how do i fix it?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Dec 24, 2010 | Kodak EasyShare C330 Digital Camera

1 Answer

I have had my Kodak Easyshare C330 since December 2005. When the camera tries to extend the lens, it does it very slightly. This is then followed by "lens error: 14" and the camera then shuts off. I have...


You have 1-2 years warranty on your camera (depending on which country you bought the camera in).

KODAK recommends a repair for this error code.

An Out of Warranty repair for this model for this fault is about 48 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.

In order to arrange your repair/Trade up: Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Jan 18, 2010 | Kodak EasyShare V550 Digital Camera

3 Answers

The screen keeps saying lens error 14 then its says lens error 22


pls tap the bottom of camera and see if it works i mean tap hard it might come out or not it is stuck with dust and sand or something like that or the GEAR might be broken then i will suggest buy a new one dont waste time in replacements
consider FUJIFILM.com they are good in cameras
Pls rate me WELL !

Regards

Zohail

May 28, 2009 | Kodak EasyShare C330 Digital Camera

1 Answer

Lens extends part way then jams. New battery does not help.


Have it repaired. There are authorized service centers throughout the county. I know of one in North Miami and Delray Beach, FLorida. You can contact Kodak on line as well

Apr 15, 2009 | Kodak EasyShare C330 Digital Camera

1 Answer

Kodak C330 [lens error 14]


Hi Jesse, thanks for coming to FixYa.

The problem your having is that sand and/or dirt gets in the lens mechanism of the camera. When the little cog inside gets sand in it, it prevents it from moving. It is what causes 95 percent of all lens errors. The other 5 are when the retaining pins get misaligned and don't go back in the holes. Mis aligned pins happen alot of times when you drop it with the lens extended, so let's go with the easy one first.

Take an air compressor (or borrow a friends) and put the nozzle up to the space in between the lens and and the camera. Blow it out real good. It may take a couple of tries, but it should free it up.

Let me know if that helped, and feel free to rate my answer.

Rob

Mar 04, 2009 | Kodak EasyShare C330 Digital Camera

1 Answer

Kodak Easy Share C330 lens error 14 and lens error 22


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 08, 2008 | Kodak EasyShare C743 Digital Camera

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Camera error message


This suggests a stalled lens motor.
Check Kodak for repair costs
A new camera may be as cheap.

Dec 26, 2007 | Kodak EasyShare C330 Digital Camera

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Bring your camera to the nearest service center. maybe program errors on it.

Dec 26, 2007 | Kodak EasyShare C330 Digital Camera

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Lens won't come out,lens error 14,kodak c330


same thing happened on my camera. think it got dropped. lens only comes out part way. pull out with fingers and then lens works fine.

Nov 27, 2007 | Kodak EasyShare C330 Digital Camera

2 Answers

Kodak C330 [lens error 14]


I have this camera and I have had this exact error...and I'm sure it was caused from being in my purse and turning on and off all the time. All I did to fix it was push the lens a little bit while it was already retracted and it made a slight popping noise like it was going back onto a track and then it worked perfectly ever since then.

Aug 26, 2006 | Kodak EasyShare C330 Digital Camera

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