Question about Kodak EasyShare V550 Digital Camera
I have had my Kodak Easyshare C330 since December 2005. When the camera tries to extend the lens, it does it very slightly. This is then followed by "lens error: 14" and the camera then shuts off. I have had the problem before this summer, more often when I'm at the beach and it seemed to fix its self. Last night my camera worked, but it wouldn't zoom in or out. Well, earlier today I was at beach and I tried to zoom in and out and my camera wouldn't allow me to once again. It was then followed by shutting its self off. When I tried to turn it back on, I got that wonderful error once again. I'm hoping it will fix its self again, but I want it working now. I purchased my camera from Best Buy with a warranty, but I'm not sure where my paperwork is at or how long my warranty was for. I've been researching on this forum and other sites, but I haven't come across anything more helpful than getting it fixed by someone or buying a new camera. Sooo... Any suggestions?
Hey Sarah, I'd say that up to 5 min ago, I was having the same problem. My camera (Kodak C330) had been giving me this Lens Error 14 for about a month and I hadn't been able to make it work. The first 2 times it did that, I turned it off and on again, but then it just would work anymore. I tried opening it but it wouldn't let me so I thought I was screwed.. until I found this forum where people seemed to think that banging on the bottom and pressing hard on the lens would fix the problem. I had nothing to lose so I tried and guess what: Now it's working fine again! I had taken it to the beach and I'm not sure if it's because I had gotten sand in it or water perhaps but in the user manual, it said that getting that error message after dropping it or getting it wet was voiding the warranty. So there. Hope that helps! ~Vero
Posted on Sep 27, 2006
Fantastic! Myine was alternating between Lens Error 22 and Lens Error 12 and I gave it a try and it worked! Saved me a lot of aggrivation and/or $ as I would have contacted Kodak next or bought a new camera. Thank you! Thank you!
Posted on Aug 05, 2007
For God sakes people...stop taking your cameras to the beach. What is happening is that fine sand is getting into the zoom gears and the grit causes it to malfunction. You can bang it and possibly destroy it, or you can purchase some pressured air and turn the camera on to open the lens and gently blow out the lens over and over until the grit is removed. This happened to me and it took a few times to unstick the grit, but with persistence and patience, my camera now works like new.
Posted on Sep 14, 2009
Well i had my Kodak stop working one day out of the blue. My camera is old and i was getting a new one from a family member in a few short days so i payed not much attention to the error. After my new camera fell into a creek i have been on this web site trying to fix that lens error ( Canon Camera E 18 its very common) That cause seems to be lost so i decided to look up solutions for my old Kodak and the one that surprised me was telling me to push down on the lens and bang the bottom against something. so i did ...and my camera now works fine. I urge you to try this if you have the same error it sounds bad for the camera, but it worked for me... good luck :).
Posted on Jun 30, 2009
Ha ha -worked for me too-u are a genius-I was gonna throw it out-i hate this camera but only use for my ebay photos-i just pull the lens out with my fingers-it sucks but cheaper than a new one-my parents had the same one and it did the same for them and they bought a new one--they have more mney than me of course-xmas is coming you know
Posted on Nov 02, 2008
Pushed on lens, banged on bottom IT WORKED. HAHAHAHA best.
Posted on Oct 09, 2008
I just tried this and it worked! Thank you so much! Nearly brought myself an new camera!
Posted on Aug 23, 2008
Didn't work. Same problem, error 14 and 22. Will never buy Kodak again. Canon stands behind it's products. This is very poor quality.
Posted on Aug 10, 2008
Yeeeeeeeeea! what a simple and useful idea!! I had the same problem and I did the same ( hit on the bottom of the camera ) and the problem fixed. Thanks from ISRAEL :-))
Posted on Jul 26, 2008
I was at the beach too , its either sand or water or its a CHEAP camera,
Posted on Jul 02, 2008
Found this a little late, I took it apart and tried to fix it but no luck. I was able to get the lens out by pulling on the top and sticking my nail inside the edge of the lens behind the lens cover. Be very careful if you do remove the covers as the capacitor gives a good shock. I got it twice and it was a little shocking... ha ha. Anyways a project for another day. New camera time.
Posted on Dec 25, 2007
I love bangin'!
It actually worked!!!!
Posted on Nov 22, 2007
Thanks!! I banged the bottom of the camera and held the lens in just before turning it on and it opened. We had the camera fixed for this Lens Error 14 while it was under warranty, but after the warranty ran out, it happened again. (I think my daughter dropped it.) Anyway, now, at least, I can use it again! (I also get a Lens Error 22 when shutting off the camera, if it doesn't open. I guess that's the error for the lens not "closing" when you shut it off.)
Posted on Nov 13, 2007
Absolutely genius. banging it once worked for me.
Posted on Aug 06, 2007
Absolutely amazing! I am in Ecuador/Galapagos Islands, and got this message and was about to start crying histerically when I found this site, and it worked!!!! Thank you sooo much!!!! :o)
Posted on Aug 06, 2007
WOW....my havent worked.....i banged and banged and i also push the lens in i was always afraid i was goin to break it completely by i am so giving up on this camera time for a new one and i havent even had this camera one full year yet...such a shame!!!
Posted on Jun 21, 2007
Wow, problem solved - thanks!!!
Posted on Jun 18, 2007
I tryed banging it really hard and now I have broked it completely lol
Posted on May 22, 2007
Wow...so I was pretty sure I was screwed because it was my friend's camera a Kodak EasyShare C330! But tapping it on the bottom a little did the trick! Even if the lens wont come out at all just bang it a little and it will. But it seems like there is sand in it or something...but oh well @ least it works and the zoom works perfectly still :)
Posted on May 13, 2007
Oh my goodness! exact same problem with the lens of mine! (14) and i just pushed it back in with bit of force, hit it on the bottom and now it works!!! the lens is still getting stuck half way sometimes but i just pull it out and i can take photos! excellent! :-D
Posted on Apr 12, 2007
Nice solution. I called Kodak first and they want $110 plus shipping and tax to make the repair that this solution provides. Thanks for saving me the money.
Posted on Feb 26, 2007
Vero, Your a f'n genius! My girlfriend just had the same error and was about to throw the damn thing out the window when I decided to look it up and came upon your post. It made me laugh and I figured the same as you, WHY NOT GIVE IT A SHOT! Nothin else to lose. And it worked!! Pushed the lense in, banged on the bottom and then BAM, working again!! Killed 2 birds with one stone. Let out some frustration and got the camera workin again. Thanks a million! Patrick
Posted on Feb 12, 2007
Brillisnt thank you all so much it worked a treat shame i already splashed out on a new camera!!
Posted on Sep 02, 2007
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Posted on Jan 02, 2017
SOURCE: Kodak C330 [lens error 14]
Hi Jesse, thanks for coming to FixYa.
The problem your having is that sand and/or dirt gets in the lens mechanism of the camera. When the little cog inside gets sand in it, it prevents it from moving. It is what causes 95 percent of all lens errors. The other 5 are when the retaining pins get misaligned and don't go back in the holes. Mis aligned pins happen alot of times when you drop it with the lens extended, so let's go with the easy one first.
Take an air compressor (or borrow a friends) and put the nozzle up to the space in between the lens and and the camera. Blow it out real good. It may take a couple of tries, but it should free it up.
Let me know if that helped, and feel free to rate my answer.
Posted on Mar 04, 2009
SOURCE: Kodak C330 [lens error 14]
I Havent used my kodak c330 for months as every time I turned it on It was showing Lens Error 14. I too have lost my paperwork for this camera and had lost all hope, until I came across this site! Before I did'nt dare mess around with the lens, but reading that other people who had encountered this lens problem had fixed it by doing just that encouraged me to do so. At the moment my camera is not working as smoothly as it once did, to allow it to take photos I have to gently pull the lens out to its full length after switching on and push it back in after use; but the main thing is, it works, and that's good enough for me!
Posted on Oct 18, 2006
You have 1-2 years warranty on your camera (depending on which country you bought the camera in).
KODAK recommends a repair for this error code.
An Out of Warranty repair for this model for this fault is about 48 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.
In order to arrange your repair/Trade up: Contact KODAK:
Posted on Jan 18, 2010
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