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PC problem, I cannot save a downloaded file

After the file is downloaded I click the SAVE to save the file in my Docs,then I get a message saying I can't save because I don't have permisions.

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  • Hal Ely Feb 22, 2012

    I can save the files when I download from my MSN browser but not from Firefox, IE or Chrome. Don't understand I am the only user of this PC and I must be the Admin. of the PC. Correct?

  • Greg Margossian
    Greg Margossian Feb 24, 2012

    When you created a User for the 1st time, it's possible you didn't grant your user account Admin privileges. With Firefox, they have their own Download folder where you may have been saving files all along. In the top left hand corner, click on Firefox. A scroll down menu will appear and to the right will be "Downloads". Click on this to see what (if any) files have been downloaded.

  • Hal Ely Feb 25, 2012

    All your help has not fixed my problem,I clicked the Firefox label in left corner by NO downloads showed on the right side. Hal More info: How do I grant my Admin. priviledges to to save files? Hal again

  • Hal Ely Feb 25, 2012

    Who ever is reading this, I saw some downloads at the bottom of the window but not on the right.side..

  • Hal Ely Feb 26, 2012

    I used to save my downloads of programs in My Documents Folder can't do that either any more. Of course I can't access the folder because I don't have permission to do that.



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Your problem is usually due to UAC (User account controls) preventing you from saving files to your hard drive. Under Control Panel / Users, you can change your settings (provided you are listed as an Admin ) to allow you to save files.

Another issue could by your anti-virus software preventing what it has determined to be a possibly harmful file from being downloaded/saved to your machine.

Posted on Feb 21, 2012

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Simply delete the user account now you have make a new with administrator privlige hope you did not find any problem....

Posted on Apr 12, 2012


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A 6ya expert can help you resolve that issue over the phone in a minute or two.
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SOURCE: Word cannot save file. File cannot be saved after pressing the save button/icon

Here you go. I found the Microsoft documented fix for this issue.

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SOURCE: can i download a 4

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SOURCE: Hi I have a problem with

OK...I would try uninstalling and reinstalling again...but I would add a few steps....
FIRST I would BACK UP your data.....there are steps here that can hurt your machine if you are not careful.

try the MS Office uninstall from the control panel again. (for XP use Add/Remove Programs applet...if Windows Vista/7 use the Programs and Features applet)

AFTER you run the uninstall perform these 3 steps (now..this is assuming you dont save your files to these folders!...make sure you have copies of your files!)

1. Browse to C:\Program Files and see if you still see a "Microsoft Office" folder...If so rename it to something like "oldofficefolder" or something

2. XP: browse to c:\documents and settings\\Application Data\Microsoft
Find the "Office" folder and rename it or delete it......I say rename just in case you need to browse the folder again for some files...these locations usually save your settings and configurations
Also do the same in c:\documents and settings\\LOCAL SETTINGS\Application Data\Microsoft (If you dont see Local settings you will have to go to your folder options and show hidden files and folders)

Windows Vista/7 use the same steps except the path will be different. for Vista/7 the paths will be:

Again, I would recommend RENAMING the folders in case you find out you need to go back and get the files.

Step 3. (You need Administrative rights on your machine to do this step )
Click start (if XP choose RUN...if Vista/7 Just type in the search field) type REGEDIT
Run Regedit.exe as administrator (WARNING: Be careful editing Registry, it can screw things up on your machine.)

in Regedit brows to HKEY_CURRENT_USER/Software/MICROSOFT find the "OFFICE" key and rename it (again, you can delete it...but I recommend renaming in case you need to undo this)

also browse to HKEY_LOCAL_MACHINE/Software/Microsoft/ Find the office Key and Rename it as well.

After you have performed these steps, there should not be any traces of an old installation for Windows to recognize when it tries to should think it is installing a fresh copy of office.

Re run the installation from your disk and see if that helps.

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SOURCE: I have recently upgraded my

Sometimes when systems are updated disk permissions can get out of sync which can cause problems. What I would do is go to the utilities in the applications folder, open disk utility and click on your hard drive in the left hand box and then click on verify disk permissions button and once run, then if anything has come up click on repair disk permissions. Hope this helps.

Posted on May 06, 2011

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