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CD disk drive won't work or open

Running vista, and my disk drive won't open/work? I have run diagnostic and says its running properly, thats false. The release button doesn't respond and the disk wont spin/read. Please me know mcneilp@live.com

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You need to replace the disk drive , the optical lens is not working and that way is not spin

Posted on Feb 20, 2012

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Run diagnostics on the disk to see if the drive is failing.

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Think about this for a min.

The Primary hard disk cannot be found by the System.
The Diagnostic Utility is ON the Primary hard disk.....OF COURSE IT WON'T FIND IT...

Since the motherboard is not able to even detect the drive as being present, there is nothing YOU can do to get it 'going' unless you replace the BAD hard drive with a new one.

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I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


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if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
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HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

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{4D36E965-E325-11CE-BFC1-08002BE10318}

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Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

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The CD won't spin


there are lens cleaner cds with liquid cleaner. get that kit & run this cd with cleaner on its brushes. if still not working unplug the system & open the cover & see there is lens on cd drive unit. clean upper surface gently with soft cloth. if not working then replace the cd drive mechanism.

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It sounds like your drive is having issues, you can always install windows 7 from a flash drive (so long as your computer supports booting to one). Instructions on setting this up are here: http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/ You will need to do this from a computer with a working DVD drive to transfer the info to a flash drive.

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No, it is not need to apgrade, it will be good to reinstall your windows system, on it you can install Windows 7 32bit too, /if you have driver pack for windows7/, if no, reinstall vista 32bit, no problem, will be right, After it if your cd\dvd drive will not work, you can change only it.

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I was doing an "update" and when it asked to


Sounds like your update went didn't work right. This could have been caused by a corrupted update file that Vista tried to install or you might have a hardware problem (i.e.bad hard drive). Try running the Dell diagnostics. Do you have any CD's thatcame with your computer? If so, look for one that has "Diagnostics and utilities"listed under the "Contents". You will have to boot from that CD disk. To dothis, power on your laptop and tap the key to bring you to the "Onetime boot menu". Insert the CD and then select CD/DVD drive and hit key. Select the "Run the32 Bit Dell Diagnostics". Next select the "Express Test" and see if any errorsare detected. If no errors are reported, then your operating system software isprobably the culprit.

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My dell inspiron 1721 is stuck on start up. The screen with ctrl + F to enter build utility. Ive tried to reinstall vista but on the install. I get stuck on the load drivers screen. I have the drivers on...


Hi, first of all have you tried to run the diagnostics just to ensure the hardware functionality of your computer? if not, here's how: As the computer boots, press when the Dell Splash Screen appears. When the Boot menu appears, highlight the Boot to Utility Partitionoption, or the Diagnostics option and then press to start the 32-bit Dell Diagnostics. Press the key to highlight Test System Press to continue to 32-bit Diagnostics. Note: Express Test is the only test that will not require user involvement.
If there's no error found, that means, that your hardware most esp the hard drive (HDD) that came with your system is perfectly working fine and this isolated your issue that it's the operating system problem. It's good to know that you attempted to rebuild the OS just make sure it's the recovery cd that came with the computer. try to boot from the OS cd once again and reload / reinstall Vista. Here's the link for your reference (see step 4): http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_339949&isLegacy=true#Issue4

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