Question about KitchenAid Architect Series KEBC107KSS Electric Single Oven

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F6E0 Hello, Our KitchenAid 107SS recently stopped working. Error message is F6E0. It also says "Lost Communication". Any suggestions for fixing it?

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  • Anonymous Mar 29, 2014

    I had an error code F6E0 "Lost Communication" also. Turned the breaker off for one minute and when I turned the power back on everything was fine

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Last night I saw the lights in the house flicker momentarily... This morning, I turned the oven on, set it to Bake and within a few seconds, the control panel reported error code “F6 E0” then shut the oven off. The control panel also reported "Lost communication...". I read on another site that this code may require replacing the control panel itself. Apparently, the momentary power fluctuation wasn't large enough to damage the electronics (since the control panel still works), but was significant enough to confuse the electronics controlling the oven. To fix the oven, I simply turned the 30 AMP breaker for the oven off for about 5 minutes. When I turned it back on, the oven worked just fine. Solution #1 recommends taking off the control panel, which voids the warranty. It's more likely that it was fixed just by cycling power to the oven via the breaker.

Posted on Nov 27, 2008

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  • tsimpson5050 Dec 26, 2010

    It worked! I'm thrilled. Same exact experience. Read the manual - no help at all. Said to call for service. We turned off the 30AMP breaker for 5 minutes and wa - la! We're up and running!

  • alchy May 08, 2011

    Very helpful. We have had our oven for about 2 1/2 yrs and experience short power outages. Last night the outage caused error code F6eO. So turned the breaker off, waited a minute, and back on. It removed the code and oven now appears to be working. We are getting a high/low surge protector (15 AMPS) attached directly to the oven breaker to eliminate future issues like this.

  • lifeinmotion
    lifeinmotion Oct 31, 2012

    thank you so much,i did it plugded off for 5 min and it worked!

  • William Danton
    William Danton May 21, 2014

    Worked for me too!

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Wow! Same msg just after cookng on the oven came on. Book shows nothing. We followed the below msg of turning off the circuit breaker and waiting 5 min. Turned back on the circuit breaker and back to working thanks so much

Posted on Feb 22, 2009

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We had the same problem when installing a KitchenAid combo Microwave/Conv Oven KEMS378. Lost Communication err F6E0. Turned out to be a loose connection to the top control panel. We were able to remove the top facia panel, unscrew the control panel and access the plastic connectors behind it. Checking the connections/reseating the plastic connectors got it working. Not forgetting to switch off the main breaker first!! 10 min job.

Posted on Nov 25, 2008

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Very helpful and I just fixed my Built-in Electric Convection Oven. Switched off the circuit breaker for 5 minutes and everything came on just perfect. I was amazed at KitchenAid's lack of transparency as they never provide any information about the error codes in the manual or on their website. I was absolutely wrong in thinking that KitchenAid is about providing good products and service to customers, probably they are only about making money from us!. Thanks again.

Posted on Nov 16, 2011

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Worked for me too.

Posted on Jul 06, 2013

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Same thing happened to me. Power flashed off-on briefly and the display showed error code F6 E0. I checked the manual and there were no solutions except to call the service number. I called and after giving them all the information (telephone #, model #, serial #, etc) they said they would send a repair tech at my expense since it was older than a year. I simply lost power temporarily! I tried the breaker when it first happened but I turned it off then back on. You must turn the breaker off for 5 minutes.

Posted on Mar 29, 2013

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Thank you guys for taking the time to put this up here. I had already called Whirlpool and they wanted $90 for a call out and then repair time and a new panel. I read this, turned the breaker off for 15 minutes and was HAPPY TO CANCEL MY APPLIANCE APPOINTMENT!!!!!

Posted on Jun 25, 2015

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These are all lies and shill answers, designed to frustrate you to the point of calling a repair tech.

Posted on Jan 22, 2017

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WOW. SO very glad I checked out these posts. A boiling (over) pot of water started my error code. Tried 5 minutes. Didn't work. Tried 30 -45 minutes and....TA DA....it worked! YES!

Posted on Oct 12, 2015

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We had the same error. My first solution was to power down the unit at the breaker, eat dinner and then reposer the system. Error free now.

Posted on Jun 22, 2015

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...and WOW, again....same scenario as above...all of a sudden the error occured. We turned off the breaker and voila! back in business. THANX so much

Posted on Feb 23, 2015

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Wow. This totally worked. I was just told by a repair person that they were going to charge me $149 to come out and then the part to repair. They said the control board is so expensive it might be easier to replace the unit. 5 minutes and lots of money saved.

Posted on Jul 03, 2012

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Posted on Jan 02, 2017

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1 Answer

Error message F6E6.What does this mean?


Although fault code "F6E6" most often indicates a communication failure between the User Interface and Appliance Manager board (Service Pointer W10538518), it could also indicate an incorrect electrical connection at the customer's home junction box. Sounds like you have some wires crossed!

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F6 - E0 Return line not connected If switch pulse return line is not connected, electronic control will display F6 within 60 seconds after power up. Replace control board

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F6 E6 error code?


Hi,

This fault is a communication error at the appliance manager, could be a loose wire or a bad display transformer, either way you will need a certified technician to fix this issue, there is no simple plug and go issue to resolve. I personally found the problem to be the transformer not send voltage to the appliance manager. This is solvable but needs someone who understand electronics to correct this issue.

F6 E0 Oven user interface - lost communication E6 Oven appliance manager 1 (upper, single) - lost communication

This is directly from the tech sheet of your oven and directly from the factory web site.

Good Luck

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Shortly after end of 1 year warranty, KEMS378SSS04 began displaying F6E0 Lost Communication on lower over UI (not on the microwave). Turning power off/on (multiple times required sometimes) fixes the...


Hi,

Below is the complete instruction sheet.

You are having a communication error between the appliance. Here is the actual tech manual instructions for that code:

PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostic

mode and verify the error codes. Ensure AM software, UI software and EEPROM

CHECKSUM versions appear on the lower text line. If AM software and EEPROM

versions do not appear, UI and AM may not be communicating. Verify this for the

lower oven UI and for the microwave (upper oven) UI. The lower oven UI will show

the AM software version for the lower oven appliance manager, and the microwave

UI will show the AM software and EEPROM versions for the microwave appliance

manager.

If the lower oven UI is not displaying the AM software version, go to UI IS NOT

DISPLAYING AM SOFTWARE VERSION.

If the upper oven UI is not displaying the AM software and EEPROM versions,

go to UPPER OVEN UI IS NOT DISPLAYING THE AM SOFTWARE AND

EEPROM VERSIONS.

If lower oven UI and microwave UI are both displaying an error, go to LOWER

OVEN UI AND MICROWAVE UI ARE BOTH DISPLAYING AN ERROR.

UI IS NOT DISPLAYING AM SOFTWARE VERSION:

A. Unplug oven or disconnect power.

B. Open the back panels and make sure the P6 and P2 connectors are fully

inserted on the appliance manager and on the lower oven user interface board.

- If they are not plugged in, plug in connectors and go to step F.

- If they are plugged in, go to step C.

C. Visually inspect all wires between P6 on the appliance manager and P2 on the

lower user interface.

- Make sure wires are not cut or pinched.

- If the wires appear to be intact, perform a continuity check between

P6-1 of the appliance manager and P2-1 of the user interface board.

Complete for P6-2(AM) to P2-2(UI), P6-4(AM) to P2-4(UI) and P6-5(AM) to

P2-5(UI). All the measurements made should be less than 5 ?. If any of

these measurements exceeds 5 ?, go to step E.

D. Replace the appliance manager. Ensure all connectors are properly inserted.

E. Replace the wiring harness (signal). Ensure all connectors are properly inserted.

F. Replace all parts and panels before operating.

G. Plug in oven or reconnect power.

H. Observe for longer than 1 minute to determine if error has been repaired.

I. If error does not appear, initiate a bake cycle. Let the cycle run for at least

1 minute.

- If no error occurs, cancel the cycle, the problem has been repaired.

- If error occurs again, restart the troubleshooting procedure at step A.

At step D, replace the lower oven user interface board if appliance

manager has already been replaced.
- If both are replaced the problem has been repaired.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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1 Answer

Oven does not work is reads F6E0 error code lost communition what's wrong?


I assume it's a KitchenAid that you have. Here you can find a previous thread about this code:
http://www.fixya.com/support/t1176150-f6e0

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