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BSOD Whenever Flash Drive, Phone, Camera 1st Plugged In

Whenever I plug camera, phone or flash drive into any USB port, get Blue Screen within 15 seconds. Also when trying to use RW CD's or trying to partition unallocated disk space. Interesting exceptions: Simple camera that writes direct to card, vs cameras with file systems, and one old flash drive out of four tested. BSOD failure code 0X0000003b, 0X0(8)c0(6)5, 0Xf(5)80002a8db87. Memory dumps point to NTOSKERNAL.exe - 5a490. Have run malwarebyte several anti-virus, ****** This, scannow, CHKDSK, and SMART disk cks. Scan now says some corrupted files could not be replaced but can not access list. Ran in cold start, reseated memory and power cables, ran Windows memory test, removed anti-virus. Reinstalled all USB/hub drivers, disconnected and uninstalled USB 3.0 card and front panel USB 2.0 ports. Nothing has changed. Can not associate problem with any HW/SW change, except some experimenting with memory boost was attempted but aborted a good while ago. Problem may have existed unnoticed since then as I seldom use USB ports. Sys Restore point was too new to fix problem upon discovery. Foxconn DD33M04 MB with Intel Core 2 Quad, 6Gb memory, dual internal Samsung and one external drive, Vista HP with SP2 updated daily. Have full BSOD screen data and CBS files if requested. Final advice from others is to update BIOS, current version 1.0.3. Don't know how to do that and don't want to learn unless there is high probability this will fix problem. Also considering Win7 upgrade as possible fix. Working this for two months. Any help much appreciated. tom

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They package most bios flash utilities as an exe any more. you'd just have to check your motherboard to find out what version you need and if there IS an update available. also can you post the logs?

Posted on Feb 21, 2012

Testimonial: "Thanks Joel! Will keep that in mind. However, good news late last night. I did another cold start and brought up services one at a time till I found PerfectDisk engine was causing the failure. I uninstalled PerfectDisk, disk management software, last night and seem to have problem resolved, but still stress testing this morning. Don't know why I didn't find this on 1st cold start months ago. I'd far rather work on a '48 Chevy than trying to diagnose computer problems with such limited tools. Tom"

  • Friendly PC Repair
    Friendly PC Repair Feb 21, 2012

    LoL awesome job Tom!! glad you were able to figure it out!!


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Your best bet is to boot the PC with the device connected and to shut it down before you unplug it. I know it isn't plug and play but this may be your only choice.

I used to have a phone that did this one in every ten times I connected it.
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