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I have a Balboa VS500Z . The circuit board burned up where the heater buses are located . I replaced the board and the heater . Know when I start the Spa it primes at low speed for about a minute . Then shuts down with code DR or HL .What could this be?

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  • Expert
  • 111 Answers

Hi,

DR code - Inadequate water detected in heater.
HL code - Hi Limit, Spa over heat. In your case the Hi Limit is preventing the element from burning out.

This means there is no water or not enough water flowing through the heater.
Common causes:
Hi Limit sensor failure.
Blocked suction, skimmer.
Are the gate valves all the way open/up?
Pump is not functioning correctly, impeller/wet end failure.
These are the most common, but there are also other causes.

I hope that helps

Posted on Feb 27, 2012

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shaddow4115
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SOURCE: When I put power to my unit. A Sn code appears.

If the SnS or Sn Message is Alternating with the Water Temperature on the Display, it is a Possible Sensors Out of Sync Message.
If the SnS or Sn Message is Blinking or Flashing OFF and ON without showing Water Temperature, it is a Verified Sensors Out of Sync Message.


http://service.balboa-instruments.com/ErrorCode/ for code info

Posted on Dec 11, 2009

Ian  Hot Tub
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SOURCE: I have a catalina spa with BALBOA CONTROL PANEL

Where are you from?

If you live in the UK give me a call/email as I have worked on lots of Catalina Spas over the years.
http://hottub.synthasite.com

Regards,
Ian.

Posted on Apr 01, 2010

  • 1 Answer

SOURCE: Balboa vs500/501/502 gs500/501/502 I just refilled

Hi, I have a balboa 500z series pump. I had to refill the tub today and once the tub was full I restarted the pump only to have the sr display. It states I should reset the pump but, doesn't explain how to do this. Can anyone help?

Posted on Jun 11, 2011

SOURCE: What is the difference between

The Balboa VS500Z supports one two speed pump, an ozone, and 12v spa light and an optional circulation pump.

Whereas the VS501Z will support a two speed pump, a single speed pump or blower, an ozone, a 12v spa light and an optional circulation pump.

Basically the two are very similar except that the 501Z will support an additional one speed pump or blower.

The best suggestion if you are doing a replacement is to purchase one of the Value Pack Retrofit Kits available through Balboa. You basically get everything you need for the replacement, including the topside, cables, and overlay.

You can find everything you need to know about making the replacement on the following page:

BALBOA VALUE PACK VS RETROFIT KIT

balboadirect.png

Hope that helps!

Posted on Sep 09, 2011

SOURCE: I need to replace my

The best suggestion in this case would be to replace the spa pack and upgrade. this is a really old system. You can replace the entire system for around $500.00 and have the latest working technology along with a new topside panel, overlays, heater, system, etc. The Balboa Value Pack Retrofit kit comes with everything you need along with cables. Since you have Weslo with an oval panel, the best suggestion would be the Balboa 54219-Z Value Pack Retrofit Kit. you can get it online by clicking on the link I have provided.

Hope that helps.

Balboa Direct

Posted on Sep 12, 2011

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