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My email is corrupted and sending out emails to everyone on contact list. Besides changing password is there anything else I should do?

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If its a mail server, call your network admin. If its Outlook, Thunderbird or something PC based, I'd scan for the malware with Superantispyware and/or Malwarebytes. Further, I'd check your account settings and yes, change your password on a regular basis.

Posted on Feb 28, 2012


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Vatsan 34

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My account has been compromised and is sending out viruses to all contacts & their contacts etc. What do I do now please?

Hello and thank you for using Fixya's services.

Are you able to get into your email? If so, then change your password immediately as well as your security questions.

If you cannot get into your email or the password has changed, try changing the password by clicking on "forgot password" and following the instructions.

I would also, create another free email box and send an email to everyone on the contact list, letting them know of the danger (little embarrassing, I know, but it will save them computer repair cost and they will appreciate it).

You can try and contact Yahoo! but honestly, because it's a free email, you may not get a response at all. I have a hard time and I have a business account.

Please let me know if you have any questions.

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Your computer is infected by a virus. Run computer virus scan using your computer anti-virus. If you can't do a virus scan, use an online virus scan. Try this link

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