Question about Uniden Cordless Phone exai398i

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"Low Battery" I dropped my phone last night, and it stopped working. It doesn't even beep when I punch in numbers. The only response I can get is a brief "low battery" message that pops up when I push buttons. So, I let the phone charge all night, and there is still no change. Everything else works. The phone rings, and the answering machine answers because I cannot pick up! Is there any hope?

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  • 268 Answers
Re: "Low Battery"

There could be, but you need to check some things with your cordless phone. Remove back cover and look at battery. Unhook battery by carefully. Look at battery and see if it looks ok, then reinstall battery to the phone. Put cover back on then place phone into recharge part of answering machine. Does red dot light up? If yes then battery charging, but if not then phone damaged or contacts on bottom of phone just need scaping with butter knife so contacts can allow chargeing. My phone did same but after scraping the 2 contacts on phone it has recharged like it was brand-new.

Posted on Sep 18, 2010

Re: "Low Battery"

Phone starts to beep after ten minutes or so then goes dead. Is there a way to change battery

Posted on Jun 22, 2008

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Phone has beep & no dial tone. Screen says its searching

I was unable to locate a manual for your phone online, but can offer some suggestions to solve your problem.

Most cordless phones beep in battery low, out of range, and other situations. Since it is also displaying the "Searching" message, it indicates that it lost its link with the base due to being brought too far from it or the battery power has fallen to low to permit use as far as it may have worked before.

The quick fix is to simply place the phone into the base / charger. This re-establishes a security link between the cordless handset and your telephone line. This is a safeguard that is used to prevent others with the same cordless phone from merely getting "near your base / charger" and gaining access to your dial tone to place calls on your phone line.

If the battery is low, it should left to remain on the base / charger long enough to fully charge the battery. If the battery fails to charge, there may be an issue with the base / charger; but it is much more likely to be a problem with a battery that has reached the end of its useful life (batteries seldom last more than a couple of years and may not last a single year depending on usage). Either condition will require replacement of the faulty device before using again.

If you need more help, you may want to try Thompson Electronics (if purchased prior to 2011) at 800-448-0329 or their website; as it appears GE contracts with them for support after the warranty period.

Good luck!

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