Question about RCA 25404RE3 Corded Phone

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Intercom Function Stopped Working

Help! I work in a small office (we have four of these phones) and we greatly rely on the intercom function. About a week or two ago, it just stopped working. Most of the time it simply says "no answer" on the phone "intercoming" but it never rings through. On a rare occasion, it will finally ring through, but you can't answer it. I've tried unplugging and replugging all the phones. I've restored default settings. I've called RCA's customer service. Nothing has worked. Does anyone have any suggestions? My boss wants it fixed yesterday... and I'm all out of ideas. Any help would be appreciated! Thank you.

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  • roddog71 Nov 26, 2007

    Switched from AT&T POTS lines to CBeyond Voice over IP Router System with a 66-Block.


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Posted on Jan 02, 2017

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SOURCE: Intercom

I do not have any information on your specific phone but I'd like to try and help. Typically a multi-line phone set up like this would need a way to intercom between phones. I have not seen one that can utilize the same wires as the phone service but I also have not looked. It would also need each phone to have it's own identification (extension assignment). You only need two wires for each phone line but for intercom there most likely needs to be another pair of wires connecting all the phones together. I hope you have a manual. Look carefully at the section dealing with wiring up the phones to the phone lines. It should mention intercom at some point and what is required. Also, you can have up to 16 phones. Each phone must have a setting to choose a number between 1-16 or maybe 10-25, 100-115. By default these will all be at the same setting and you would not be able to intercom.

Posted on Jul 24, 2007

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SOURCE: RCA 25450RE3 - Incoming Call Ringer Setting

try turning ringer speaker volume down. if that does not work, then remove battery for 10-15 minutes and replace and try again.

Posted on Oct 12, 2007

  • 1 Answer

SOURCE: Programming the intercom system

I found the manual. Thanks

Posted on Feb 18, 2008

  • 1550 Answers

SOURCE: intercom won't work

You have disable paging service on the phone itself. its under regional/phone settings. better yet, delete all the vertical activation codes and service features to no.

Posted on Oct 21, 2008

  • 2 Answers

SOURCE: Intercom Problems with RCA 25413

the only solution I found is to unplug the power and the phone line for a night and replug it in the next morning

Posted on Feb 25, 2009

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    Phone not working. I left it unpluged all night to reboot. Same proplen. No service in or out. Badse keeps flashing "Welcome Please wait"


    Pls check if the intercom function works. If yes, then the base is simply waiting for the presence of a dialtone on the telephone line. It would be required to check your telephone wire connections. Further, if you have an extension telephone, pls verify that indeed you have dialtone along the same line. In most instances, you may need to contact your phone provider to verify service.

    If no intercom function, it may simply need pairing again or redo the initial install setup.

    Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

    Good luck and kind regards. Thank you for using FixYa.

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