Question about HP OfficeJet 4255 All-In-One InkJet Printer

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White line on scanned & copied documents

The original documents I scan or copy have no defects but the output (i.e. the result of the scanned or copied document) has a vertical white line which runs down the sheet removing portions of the data along the line.

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Do not print as need to install drivers

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Canon IR 2870 copy with a thick black line in the middle of the page.


There are three possible sources of black lines on copies: the original, the scanning process and the printing process. As a general rule, if the line only appears on some documents, the source is the original. If the copier is also a printer but the lines only appear when copying, the source is the scanning. if the lines always appear, the source is a defect in printing. Since black lines can be intermittent, it is best to check all possible sources.

Faint lines on the original might be more obvious on copies. Adjust contrast and brightness settings to reduce the appearance of lines. Lines at the edges of copies can be due to an original being smaller than the copy. Set the copier to enlarge the original, so the edges of the original are outside the edges of the copy, to eliminate these lines. If the original has folds, creases or pasted-on sections, ensure the original is as flat as possible.
Clean the copier glass, using a glass cleaning product. All rollers and belts should also be cleaned, and trays vacuumed, to ensure dust is not carried onto the glass. Copiers with a document feeder move the original past a small area of the document glass. As the original moves, a single speck of dust in this area will cause a line on the copy, from top to bottom. When copying, always ensure the original is completely dry, including any correction fluid and pen markings. https://www.instantprintersupport.com/

May 30, 2018 | Canon Office Equipment & Supplies

1 Answer

Bizhub C652 has horizontal lines.


its important to find out whether the \'lines\' are in scan direction/ or only through Radf or only from scan glass,

if the lines are only showing when documents are fed throught the Radf, then the problem lies with the document scan plate( left of the main glass platen (about 2" in width)) or with the scan plate blade cleaner

if the lines ONLY appear when copying from the Glass then the issue lies within the optics (probably nothing more than a clean will be needed)

another question would be to ask if the lines are solid (black line overprinting image) or if they are \'missing\' lines where the image has failed to copy, sometimes it can be hard to work out which side the fault lies,so try shaded greys as a copy original .

if the scan lines are appearing on both Radf and Glassplatten ,mode then the issue may be dirty optics/ccd sensor or it could e an indication of the ccd failing or image control pwb in error while interpreting the image file.

what to do

1) place a grey sheet of paper in the Radf and have the copier photocopy both sides of the original and print to single sided sheets ( so the printer turns the original over to complete the task)

observe the result.

2) have the copier photocopy directly from the platten glass- single sided.

observe the result.

ckeck to see if the error has appeared on both sets of prints ,

if the error has only appeared in the first set of prints then the issue may be a tiny DOT on the slit glass (left of platten) - a dot on this glass will indeed appear as a Line as the original is scanned across the glass.

hhope thhis helps

Feb 19, 2014 | Konica Minolta Bizhub C652 Color&b/w...

1 Answer

Copy result is blurred


Does the printer scan OK?

Is the platen glass clean?

Dec 10, 2013 | Epson ME OFFICE 620F MULTIFUNCTION INKJET...

2 Answers

I have a Ricoh Aficio 1013 that prints fine but copies are unclear and off


Problem Cause Solution Colored lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About this Machine . Copies appear dirty. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies appear dirty. Auto Image Density is not selected. On the control panel, select [Auto Density]. The reverse side of an original image is copied. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . The reverse side of an original image is copied. Auto Image Density is not selected. On the control panel, select [Auto Density]. A shadow appears on copies if you use pasted originals. Image density is too high.
  • Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference .
  • Change the orientation of the original.
  • Put mending tape on the pasted part.
The same copy area is dirty whenever making copies. The exposure glass, scanning glass, or ADF is dirty. Clean them. See "Maintaining Your Machine", About This Machine . The same copy area is dirty whenever making copies.
  • The original that has already been printed is scanned.
  • Original Type is set to [Text / Photo], and an original with text and photographs that can hardly be distinguished from each other is loaded.
On the control panel, press [Generation Copy], and then begin copying. Copies are too light. Image density is too light. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies are too light. A light copy may result when you use damp or rough grain paper. Use recommended paper only and be sure its storage environment meets the recommended temperature and humidity conditions. For details about recommended paper and the proper way to store it, see "Recommended Paper Sizes and Types" and "Paper Storage", About This Machine . Parts of images are not copied. The original is not set correctly. Set originals correctly. See "Placing Originals", Copy and Document Server Reference . Parts of images are not copied. The correct paper size is not selected. Select the proper paper size. Parts of images are not copied. Even if you place originals in the ADF correctly, margin of a few millimeters on all four sides of the original might not be copied. Use "Create Margin" function to reduce the image of its original size.
For details about missing image area, see "Missing Image Area", Copy and Document Server Reference . images appear only partially. The paper is damp. Use paper that has been stored in the recommended temperature and humidity condition. For details about the proper way to store it, see "Paper Storage", About This Machine . Black lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The dustproof glass is dirty. Clean the dustproof glass. See "Cleaning the Dustproof Glass", About This Machine . Copies are blank. The original is not set correctly. When using the exposure glass, face the originals down. When using the ADF, face them up. A moir? pattern is produced on copies. Your original has a dot pattern image or many lines. Place the original on the exposure glass at a slight angle. Black spots appear on the copy of a photographic print. Because of high humidity, the photographic print has stuck to the exposure glass. Place the print on the exposure glass in either of the following ways:
  • Place an OHP transparency on the exposure glass, and then place the print on the OHP transparency.
  • Place the print on the exposure glass, and then place two or three sheets of white paper on it. Leave the ADF open when copying.
White stripes appear on the OHP. Fragments of paper are stuck to the OHP. Use a dry cloth to wipe any paper fragments off the back of the OHP. The image on the back side of duplex copies has mottled blank patches or is smudged. Missing patches and smudges are caused by moisture leaking from the paper.
  • Do not install the machine in areas that are susceptible to low temperatures.
  • Use paper that has been stored where temperature and humidity conditions meet the limitations we recommend. For details about the paper storage conditions we recommend, see "Paper Storage", About This Machine .
  • Install the Optional anti-humidity heater. For details about the anti-humidity heater, contact your service representative.
When You Cannot Make Clear Copies

Feb 02, 2018 | Ricoh Aficio 1013 All-In-One Laser Printer

1 Answer

What causes a line down the middle of copied pages


There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on.

May 24, 2010 | Canon imageCLASS MF6530 Monochrome Laser...

1 Answer

Dear Sharp Al-2030 Experts: Paper Copies made from the cover-mounted auto-feed system are produced with a full copy-length thin double line separated by an approximately 1 13/16" wide distance. It is...


There is something on your scan glass. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on. Once the glass is clean your problem is solved!

May 20, 2010 | Office Equipment & Supplies

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

I'm getting a color line going down the page on my pictures and the quality of the picture is no good


IssueWhen you copy, fax, or scan an original, the resulting output contains vertical bands, lines, or streaks in one or more colors.When you print the original, the output is normal. Figure 1: Sample output with vertical white or black linesc01892760.gif Figure 2: Sample output with vertical colored bands or linesc01892761.gif
NOTE: This article does not apply to most PSC products, to the Photosmart C6100 or C7200 series, or to the Photosmart Premium C309a and C309c All-in-Ones.If you are using a PSC product other than the PSC 2400 or 2500 series All-in-Ones, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01887564) (in English).If you are using a Photosmart Premium C6100 or C7200 series All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c00899181) (in English). If you are using a Photosmart Premium C309a or C309c All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01622189) (in English). Solution one: Reset the All-in-One If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.
  1. Make sure the product is powered on, and then disconnect the power cord from the product.
  2. Disconnect the USB cable from the product, and then disconnect it from the computer.
  3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
  4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
  5. Reconnect the power cord to the product.
  6. Press the Power button (c01892763.gif ) to turn on the product.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , see the next solution.
Solution two: Clean the All-in-One and print a blank copy If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the All-in-One. Before you begin, gather the following materials:
  • Several clean, soft, lint-free cloths
  • Mild glass cleaner
Step one: Clean the scanner glass and lid
  1. Press the Power button (c01892763.gif ) to turn off the product, and then disconnect the power cord from the product.
  2. Open the scanner lid. Figure 3: Open the scanner lidc01893292.gif
  3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
  4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth. Figure 4: Scanner glassc01893293.gif Figure 5: Scanner lidc01893294.gif
  5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid.
  6. Close the scanner lid.
  7. Reconnect the power cord to the back of the product, and then press the Power or Start button (c01892763.gif ) to turn on the product.
Step two: Make a blank copy
  1. Remove any originals from the scanner glass.
  2. Load plain white paper in the input tray.
  3. Press Start Copy Black to make a blank copy.
If the copy is clean, there is no need to continue troubleshooting.If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. Causes
  • Static interference
  • Loose USB cable or power cord connection
  • Fingerprints, smudges, lint, or dust on the scanner glass
  • Dirt or debris on the scanner lid
  • Scratched or damaged scanner glass
  • Poor internal connections
  • Dirt or debris inside the product
  • Damaged or faulty scanner bulb or parts

Jan 27, 2010 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Instructions for scanning on epson cx4300/cx5500/dx4400


Hi there,
Scanning the Document

Place the original on the glass.
1) Open the document cover and place your original face-down on the glass, in the upper left corner. Move your original about 1/10 inch away from the top and left edges so all of it will be copied. 2) Close the cover gently so you don't move the original . Caution : Never open the document beyond where it stops and do not place heavy objects on top of the CX4600. If you need to copy or scan a thick or large document, you can remove the document cover. Just open it and pull it straight up. If you need to press the document flat while you copy or scan it, do not press too hard and be careful not to move it. Caution : Do not use excessive force on the document cover, and do not twist it diagonally. You may damage the document cover. When you are done, replace the document cover by inserting the tabs back into the slots. Copying a document. 1) Load paper. 2) Press copy button until you see the desired number of copiesin the Copy window You can select up to 9 copies at a time. 3) Press the paper type button to select PLain Paper. The light indicates which type is selected. 4) Press the paper size button to select Letter. 5) If you want your copies automatically reduced or enlarged to fit the loaded paper size, press the Fit to Page button. 6) To make color copy, press the Start Color button To make black and white copy, press Start B&W button. The ON light flashes and after a moment the CX4600 starts printing. If you need to stop copying at any time, just press the Stop button. Do no pull out paper that is printing, it will eject automatically to the output tray. Hope this helps. Please rate my response. Thanks Have a good day.

Nov 25, 2009 | Epson Stylus CX4600 All-In-One InkJet...

1 Answer

L7680 all in one W/big & wide dark vertical line


Open the document feeder and clean the scanner glass.

Feb 16, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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