Question about Philips GOGEAR SA6045 MP3 Player

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GoGear screen is frozen and device will not turn off

After recently charging and transferring music to my GoGear SA5285, I turned on the device but the screen remained frozen on the black "GoGear" intro screen. The device would not power off and remained on until it ran out of power (about a day). I plugged back up to the computer to recharge, and the same issue occurred. I plan to let the power run down again and try the reset button unless someone has a better solution.

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Go with the reset button, it will erase the music but is not that bad.
any way, you will have another problem later. if you are able to change it...do it! i have had a lot of different problems

Posted on Oct 29, 2008

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I lost all my media!My player froze,so i reset it.And all is gone!!Is there anyway i can get it back?


not really, your filesystem most likely went corrupt and in fact to make the player work properly (you will be unable to add music most likely) you will need to use the philips device director to repair it. also when that is done, update the firmware (it might just start doing that in the first place, sometimes the ones i repair do. if the director is giving an error instead of repairing it all is not lost in my computer right click on your philips mp3 player's icon and click format this will clear the error and you can now update the firmware (a repair is not necessary) do not worry about ruining your mp3 player most likely your philips uses media player to transfer music so windows knows what it is. Hope this helps!

Apr 13, 2010 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Cant find my music on my device :'(


Yeah you need to format it then reset the device if that does not work try charging it.

Apr 17, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Phillips Gogear SA5285/37 is frozen


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

I cant get all the transferred music to pick up on my mp3 player.


in case it doesnt pick up all the songs you transferred to it, you have to turn off the mp3 player and restart it, so it will update itself again.

Jan 26, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Won't turn on


try chargeing it on the come puter if that doesn't work the return it the place u got it from and get a new one

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

3 Answers

Phillips go gear 8gb


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

FROZEN On NON SUPPORTED FORMAT DETECTED SCREEN


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up. Once all this is done, use the Philips Media converter to convert all your video files from now on.

-Tha Mp3 Doctor

Dec 08, 2008 | Philips GoGear SA5285/37 Digital Media...

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