Question about SanDisk Sansa e250 MP3 Player

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How can i fix this?

I accidentally deleted the XML document. Now my nor anyother computer can recognize my Sonsa m240. It does not create a driver automaticly anymore. I relize that XML is a plug and play feature, is there anyway around that, or program i can download to replace the original? I tried to format, but the problem persists. Is there anything i can do?

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Re: How can i fix this? - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players


Posted on May 26, 2008

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Sansa m240

go under - my computer - and choose the removable drive your player is creating (ex Removable drive E:) and you should find the folder with the songs this way.Of course you have to conect your player to the computer first :-)

Sep 14, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

Sansa m240

i have the same problem but i believe it is because of one computer using Fat32 file system and another using NTFS the only way i can think to fix it with out reformating is to make a FAT32 File partition on your computer so windows can operate in that environment for example if you used windows 98 to put music on this thing and then try to view it with XP the file systems are different and cant be recognized. you can make a back up of the system files for it on the computer. Format the device and then when you save NTFS files to it your new computer will recognize it. Im just trying to make sure that if i format the drive i wont lose the operating system on he mp3 player

Jul 27, 2008 | SanDisk Sansa m240 MP3 Player

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My m240 can't be recognized!

Please make sure that you have your device on MTP mode (auto detect)..Then the computer should be able to recognize it...To make sure its working correctly uninstall it and reinstall it back from the computer..and that should solve the problem..let me know what the outcome..
Please rate accordingly
Thank you

Mar 20, 2008 | SanDisk Sansa m240 MP3 Player

3 Answers

Rearrange songs on the SanDisk

Creating Playlists on the Sansa M240

The Sansa M240 is a decent device, but if you are like many, you have not been able to create playlists. The instructions with the player and the maker’s website offer little help. Here a solution that I found on-line with some additional detail. The step by step instructions for even those with little computer savvy.

1. power up your M240 player without connecting to your computer. Scroll thru the menu to the “settings” menu. Select “USB”, deselect “auto detect” then select “MSC”. (I don’t know if this step is critical, but I picked up this suggestion from another site)

2. Power down the MP240 and using the cable supplied with your player, connect to the USB port of your computer. The display will show “MSC” when connected.

3. If you have not already done so, download the songs you want to include on your playlist from your computer to the M240. Any number of media player software packages will allow you to copy or burn your songs to a “portable media device” for this step.

4. After your songs are downloaded, on your computer, go to “My Computer” and open the "Sansa M240" icon. On the explorer task bar, select “view”> “details”. You should see several standard folders and all your songs. (Note I have used this for both .wma and .mp3 formats and have intermixed them in the playlist)

5. On your computer, open a new Notepad document and save it to your desktop.
Name it whatever you like, but it has to have “.m3u” as a file extension when you save it.
For example I named mine…. playlist1.m3u, playlist2.m3u, playlist3.m3u.

6. Next, in this newly saved notepad document, type this exactly on the very first line < #EXTM3U > without the brackets.

7. Now, find your first song in the open M240 folder, place your cursor on it, right click and select "rename". When the song title is highlighted hit control + C or "Copy" the entire title, being careful not to change anything. Now place your cursor immediately after the #EXTM3U text, hit return and paste the title of your first song directly below it with NO line space in between.

8. Repeat the steps to copy the title of your next song from the M240 folder. When copied, place your cursor immediately after the previous song title copied in the step above. Hit return Twice to create a single line space after the song title and paste in the next song title at the beginning of the line. Repeat this process til you have built your playlist.

8. After you’ve entered your last song title, it should look something like this. (Either .mp3 or .wma extensions can be used)
First song.mp3

Second song.mp3

Third song.mp3

And so on.mp3
Now, within your notepad playlist document, click File/Save (noting where it was saved) and close the file. Now, find that same original playlist on your computer. Highlight it and copy / paste it onto your M240. I copied mine into a folder called “playlist” on the M240. Then I repeated the process for other playlists, giving each a unique name.

After allowing sufficient time for the file to copy, use the icon in the lower taskbar of your computer to “safely disconnect hardware” to unplug your player. Disconnect the USB cord, power up and your ready to enjoy your playlists.

Jan 28, 2008 | SanDisk Sansa m240 MP3 Player

3 Answers

Wheres the music?

Put the player in MSC mode
Plug in
go to My Comp
go to tools
go to folder options
choose view tab, then choose SHOW HIDDEN FILES and hit apply
once you choose OK you should see the folder Music,
open and delete at will like you would any file: highlight, rightclick, delete.
You can also format in MSC mode by rightclicking on player in My Comp and choosing Format

Oct 14, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Sansa m240

Your device is too full.

The device needs 8MB of free space to create the database or menu.

Connect the device to your computer, go to My Computer>Device Name (m240)>Open the device and manually delete some songs, 10 should suffice.

Disconnect the device and re-start it.

Your device should function as normal.

Best of Luck.

Oct 13, 2007 | SanDisk Sansa m240 MP3 Player

3 Answers


You have to create the playlist on your computer. Here is a tutorial on using Windows Media Player (version 10). Best of Luck.

Sep 10, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240: 0 MB after wrong firmware update

If your Sansa does not recognize MSC (Mass Storage Class) mode, then your PC will not be able to communicate properly to it. Sandisk can fix it but you will have to email, to ask them how to proceed from here. Give them the following information: 1) Sansa device model 2) Firmware version on your device 3) What computer OS you have 4) Problem you're experiencing (what you've done) ZT3000 Beta tester of "0"s and "1's"

Aug 14, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

SanDisk M240 won't let me save more mp3 files

Are you doing the adding/subtraction on a Macintosh? I've found that Macs don't work real well with Sansas...they leave files behind after you delete them. They'll show up on a PC as something like, "__.05 Dreaming Of The Queen". If this is your problem, you can just delete the junk files and that'll take care of it for you.

Jan 22, 2007 | SanDisk Sansa m240 MP3 Player

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