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Dacor rsd30 overheat

I just had an overheating problem with my Dacor RSD30. The exterior handle is too hot to touch while in bake mode. The issue started when my wife started the broiler then a few minutes later switched to bake. I noticed that the fan noise that is usually present during any mode does not seem to be on. I tried the oven in convection mode and the fan works. What is the normal operation of the fan? Thanks

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