Question about SanDisk Sansa e250 MP3 Player

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Help with sansa e250

Hi ive only had this mp3 player for a month an today when i turned it on sound only comes out of 1 earphone. Ive tested it on other earphones an the same thing happens, i have also upgrade the software on it. I cant return it or send it back because original box has been thrown out. urgently need help.

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Re: Help with sansa e250 - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

Wats sandisk number

Posted on Sep 02, 2007

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Re: Help with sansa e250

Call Sandisk and tell them about your problem. I had the same exact problem. The headphone jack inside is loose. Talk to Sandisk and don't worry about the box, the customer is always right. But after they send you a new sansa e250, sell it on ebay and buy a durable mp3 player like the iriver t10 series. My old iriver dropped on the floor plenty of times and it's still working after 3 years.

Posted on Sep 09, 2006

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I have a Sansa e250 MP3 player...when i hook it to my PC it brings up a "refresh database" screen and loads about 1/8 of the way then freezes...ive tried the soft boot and a couple of others to...

The software gets stuck. You just keep on pressing the menu button and center button for two to three minutes it will switch off automatically .

Hope this helps .


Feb 10, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer


I have this player and it drives me crazy, too.

I don't know if this will help delete what you don't want but plug the sandisk into your computer and open to view the contents. when you see the list of folders, at the top click on tools--then folder options--then view make sure "show hidden files and folders" is checked. click ok. then if you can see the folder you want to delete, highlight it and press the delete key on your keyboard. (if you want to save it, copy it to your hard drive instead). to put on a cd this may be a roundabout way but is fairly simple. put the cd in the computer, using windows media player rip it and save songs in a folder on the hard drive. save as mp3 (or wma should work, too.) you can read on the net how to do this. once the songs are in the folder, close media play. go to the folder and the hard drive and copy it to the sandisk . you can see on your computer if it is there. unplug from the computer and hopefully you can find it and play the songs. good luck!

May 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Music not coming from both earplugs.

Buy another- seriously. You can view this video if you want to try to replace the headphone jack, but you will probably cause more damage in the process:

-Tha Mp3 Doctor

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


1) the jack is defective - this player must be replaced

2) read your manual

Aug 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Doesnt reconize

chad, you need to turn on your sansa and then connect it

Jul 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My e250 won't play

ur gonna have to send it in.

good luck

Dec 14, 2007 | SanDisk Sansa e250 MP3 Player

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left it charging over night and all the music erased...

Nov 26, 2007 | SanDisk Sansa e250 MP3 Player

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ive got vista and ive had no problems with it the only thing i can thing of is that your usb port is not a high performance port

Jul 28, 2007 | SanDisk Sansa e250 MP3 Player

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Sansa e250


Jul 25, 2007 | SanDisk Sansa e250 MP3 Player

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