Question about Microsoft Windows XP Professional

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Can't connect to internet when K9 program installed

I've used this program successfully for a year and all of a sudden I can't connect to the internet unless I uninstall K9. Please help.

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Symptom You are unable to access any website
Causes

  • Your firewall is blocking K9
  • You are connected behind a proxy server
Solution If you receive an error that states "K9 Web Protection Not Responding," please click here. Otherwise, continue below.
You may be unable to access the Internet using K9 in a couple cases:
Case 1: Your firewall is blocking K9
If you are using a desktop firewall, it may appear that you cannot access the Internet. To resolve this issue, you will need to configure your firewall to "always allow" the following program to access the internet:
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
Please consult your desktop firewall documentation for instructions on how to do this. Note that the location of this file will be different if you chose to install K9 in a different location.
Case 2: You are connected behind a proxy server
If you are REQUIRED to use a proxy server to access the Internet, you will be unable to use K9 Web Protection at this time. Examples of environments where proxy servers are common include schools, businesses, libraries, and hotels -- potentially any environment where one internet connection is shared over a large network. We hope to offer proxy compatibility in a future version of K9.

http://www.nohold.net/noHoldCust31/Prod_16/KnowledgePortal/KPScripts/amsviewer.asp?docid=52ca48eb01be41e0ac7f48e72a123b85_unable_to_access_internet.xml&amsstatsid=65361

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 31, 2008

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If i click on youtube or any images in google I will get a block Page.It says K9 web protection


K9 Web Protection is a software installed on your computer to block certain images or websites. It is a Parental Control software that manages website, images, text contents to be blocked on a computer.

In order for you to get rid of the block, you will need to disable the K9 software or to uninstall it completely.

Apr 06, 2011 | Operating Systems

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How do I uninstall K9 Protector to enable me to get rid of 'System Tool' malware, because K9 Protector is not responding. System Tool is blocking .exe files.


These are the official uninstall instructions:



Please follow the instructions below to uninstall K9 Web Protection. Make sure you are connected to the internet before uninstalling K9 so your license can be released. If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you want to reinstall K9 in the future.

  1. Click Start
  2. Click Control Panel. If you can't see this option, it may be under "Settings"
  3. Click Add or Remove Programs
  4. Find Blue Coat K9 Web Protection in the list of programs and click it once.
  5. Click the Change/Remove button.
  6. Click Yes when you are asked whether you want to completely remove K9. DO NOT ATTEMPT TO UNINSTALL WITHOUT A PASSWORD. By design, K9 will block all Internet access should one attempt to uninstall without using a password. Attempts to modify K9 at a registry level will have the same effect.
  7. Enter your K9 administration password and click Uninstall. If you forgot your password, click the "Forgot Password..." link to have a temporary password emailed to you.
  8. When asked whether to reboot your computer, click Yes

After rebooting, K9 will be completely uninstalled.


Mar 05, 2011 | Operating Systems

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Can't uninstall K9, I never installed or purchased this program. Some how it was installed and I can't get rid of it. Please help.


When you turn on your computer press F8 to go into safe mode. From there you can search the web for face book and youtube and the others you want. You can also go into my computer and uninstall K9 and If you don't know the password then just by pass it with win rar, you can download win rar from google. Just type in "download winrar". once you are done downloading winrar you need a K9 code and you can find that through bit torrent from there figure it out your self

Jan 18, 2011 | Microsoft Windows XP Home Edition English...

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Hi, I've recently installed k9 but i have forgotten my password and since then my email account has been hacked so i can't get it sent to another one, is there a password i can use to unistall it? ...


Heya

K9 web protection cannot be uninstalled without password by the windows utility as it has limited access.Now what you can do is use REVO UNINSTALLER software.The following is the link for downloading the setup file-:

http://www.revouninstaller.com/download-professional-version.php

After downloading the setup file install it.Now as soon as you open the revo uninstaller it will show you all the programs installed.Now select K9 web security and then it will give you four options.Select advanced uninstaller and click on next (this might open windws uinstaller again and might ask you for a password as well but just click on cancel).Just after this it will show a screen to delete all the files of k9 from your hard drive and also from your registry.Select all the files and click on delete all.Some of the files might not delete but as soon as you restart the computer K9 will be out of your computer.
Basically it will not uinstall k9 but will delete all the files from your computer and the registry as well.So if there are no files of k9 in the registry that means its out of your computer.

This is a guaranteed solution but i hope your not a minor who just wants to watch ..you what i mean..
well anyways goodluck

Long live the geeks!!!

Dec 09, 2010 | Operating Systems

1 Answer

I want to uninstall k9 web protection without a password


Heya

K9 web protection cannot be uninstalled without password by the windows utility as it has limited access.Now what you can do is use REVO UNINSTALLER software.The following is the link for downloading the setup file-:

http://www.revouninstaller.com/download-professional-version.php

After downloading the setup file install it.Now as soon as you open the revo uninstaller it will show you all the programs installed.Now select K9 web security and then it will give you four options.Select advanced uninstaller and click on next (this might open windws uinstaller again and might ask you for a password as well but just click on cancel).Just after this it will show a screen to delete all the files of k9 from your hard drive and also from your registry.Select all the files and click on delete all.Some of the files might not delete but as soon as you restart the computer K9 will be out of your computer.
Basically it will not uinstall k9 but will delete all the files from your computer and the registry as well.So if there are no files of k9 in the registry that means its out of your computer.

This is a guaranteed solution but i hope your not a minor who just wants to watch ..you what i mean..
well anyways goodluck

Long live the geeks!!!

Dec 08, 2010 | Operating Systems

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How to uninstall k9 in computer


If you used the installer, the control panel Add/Remove programs or programs and features has the uninstall.

If you used the zipfile only, simply delete the k9.exe file and the emails folder (normally in the same directory). Then modify your email accounts in your mail client. (the original setting are there, but have extra info for k9, or simply set them back up from your email providers instructions)

Sep 08, 2010 | Operating Systems

1 Answer

Hey. i have uninstalled k9 web protection but i forgot to remove the 'check' sign so there's still 'check' sign on the program so i cant go to the site like google youtube etc. i want to re-install k9 but...


If you uninstalled it, but pieces of it are still there, you need to edit the registry to get rid of it. I don't recommend this unless you are an experienced technical level user. You may want to find someone to connect remotely to your machine and fix it. This site doesn't put up emails anywhere, but my address is my user name at MSN, and others. You can try to contact me if you don't get a better answer.

Jun 14, 2010 | Operating Systems

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Shutdown,bypass,or find the admin pass for blue coat k9


UNinstall it: click on windows START (lower left corner-windows icon)
go to control panel
select add or remove programs
(let the list build for a second or two)
select the program you want to uninstall

may need to restart.

On a side note, AVG antivirus is top rated free a/v software, which I recommend; easier to manage.

http://free.avg.com/us-en/homepage


Hope this helps.

Dec 13, 2009 | Microsoft Windows XP Home Edition English...

1 Answer

I want to know how to unstall the k9 protction


This and just about any program can be uninstalled from the Control Panel. Do you have the password for k9 program? If so you could just disable it whenever you are using the computer. The K9 protection/security levels determine what sites are blocked or content is blocked.

Mar 18, 2009 | Microsoft Windows XP Professional

1 Answer

Connection problems


If your connected to a router, is your router connected to a firewall as well.

One thing I have noticed too on Vista is even though you tell windows security to turn off the firewall it doesn't mean it is completely turned off unless you go into the control panel, select admistration tools (if you have access to it), double click on services, select windows firewall, and disable it.

Then it is shut down for good.

Jul 31, 2008 | Microsoft Windows Vista Ultimate Edition

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