Question about Microsoft Windows XP Professional

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Can't connect to internet when K9 program installed

I've used this program successfully for a year and all of a sudden I can't connect to the internet unless I uninstall K9. Please help.

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Symptom You are unable to access any website
Causes

  • Your firewall is blocking K9
  • You are connected behind a proxy server
Solution If you receive an error that states "K9 Web Protection Not Responding," please click here. Otherwise, continue below.
You may be unable to access the Internet using K9 in a couple cases:
Case 1: Your firewall is blocking K9
If you are using a desktop firewall, it may appear that you cannot access the Internet. To resolve this issue, you will need to configure your firewall to "always allow" the following program to access the internet:
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
Please consult your desktop firewall documentation for instructions on how to do this. Note that the location of this file will be different if you chose to install K9 in a different location.
Case 2: You are connected behind a proxy server
If you are REQUIRED to use a proxy server to access the Internet, you will be unable to use K9 Web Protection at this time. Examples of environments where proxy servers are common include schools, businesses, libraries, and hotels -- potentially any environment where one internet connection is shared over a large network. We hope to offer proxy compatibility in a future version of K9.

http://www.nohold.net/noHoldCust31/Prod_16/KnowledgePortal/KPScripts/amsviewer.asp?docid=52ca48eb01be41e0ac7f48e72a123b85_unable_to_access_internet.xml&amsstatsid=65361

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 31, 2008

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Posted on Jan 02, 2017

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1 Answer

HOW TO DELETE K9 AND IT IS SO ANNOYING ME WHAT CAN I DO PLEASE HELP ME I WANT TO GO ON THINGS BUT I JUST CANT I NEED SO MUCH HELP SO PLEASE HELP IT WILL BE SO GREAT NOT TO HAVE IT


Make sure you are connected to the internet before uninstalling K9 so your license is properly released. If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you choose to reinstall K9 in the future. Also, please make sure you are logged into your Windows Administrator user profile. Attempting to uninstall K9 from any other user profile than "Administrator" will not work.
  1. Click [Start].
  2. Click [Control Panel] (Note: if you cannot see this option, it may be under[Settings]).
  3. Open [Programs and Features] (Note: This will be called [Add/Remove Programs] in Windows XP).
  4. Locate Blue Coat K9 Web Protection in the list of programs and click once to highlight it.
  5. Click [Change/Remove].
  6. Click [Yes] when you are asked whether you want to completely remove K9. DO NOT ATTEMPT TO UNINSTALL K9 WITHOUT A PASSWORD. By design, K9 will block all internet access should one attempt to uninstall K9 without using a password. Attempts to modify K9 at the registry level will have the same effect.
  7. Enter your K9 Administration password and click [Uninstall]. If you forgot your password, click the "Forgot Password..." link to have a temporary password emailed to the email address on file.
  8. When prompted to reboot your computer, click [Yes].
After rebooting your computer, K9 will be completely uninstalled.

Jul 27, 2014 | Blue Coat Systems K9 Web Protection

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Hi,

I would suggest reinstalling the application. Let me know how it goes.

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How to remove k9 protection


Solution
Please follow the instructions below to uninstall K9 Web Protection. Make sure you are connected to the internet before uninstalling K9 so your license is properly released. If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you choose to reinstall K9 in the future. Also, please make sure you are logged into your Windows Administrator user profile. Attempting to uninstall K9 from any other user profile than "Administrator" will not work.
  1. Click [Start].
  2. Click [Control Panel] (Note: if you cannot see this option, it may be under [Settings]).
  3. Open [Programs and Features] (Note: This will be called [Add/Remove Programs] in Windows XP).
  4. Locate Blue Coat K9 Web Protection in the list of programs and click once to highlight it.
  5. Click [Change/Remove].
  6. Click [Yes] when you are asked whether you want to completely remove K9. DO NOT ATTEMPT TO UNINSTALL K9 WITHOUT A PASSWORD. By design, K9 will block all internet access should one attempt to uninstall K9 without using a password. Attempts to modify K9 at the registry level will have the same effect.
  7. Enter your K9 Administration password and click [Uninstall]. If you forgot your password, click the "Forgot Password..." link to have a temporary password emailed to the email address on file.
  8. When prompted to reboot your computer, click [Yes].
After rebooting your computer, K9 will be completely uninstalled

May 26, 2014 | YouTube Computers & Internet

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Won't connect to my computer. I've had the printer for about 3 years, and all of a sudden it stopped connecting and i can't get it to connect again.


check printer connections and try again but if still not working go to control panel add and remove click to select program remove HP Photosmart then back to main window, insert the disk and install again driver, follow commands you see on the screen . but first unplug internet connection then exit anti virus before you start installing driver HP Photosmart .good luck

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How do you disable K9 Web Protection without a password?


1) If this is installed on a computer, it's simple:
Run your computer in safe mode with network access. This is acheived by pressing F8 before the windows splash screen when booting.
You can also find the process and service running the K9 software in the processes/services control panel by pressing CNTRL+ALT+DEL and selecting "task manager". Just find the processes/Services associated with the K9 program and end them. If your internet no longer works, open internet options in internet explorer and find the "proxies" tab or settings, and change it back to auto instead of the proxy that K9 uses.

2) if this is installed in the firmware of a router, You're pretty boned. The only way to circumvent the protection would be to physically remove the cable connecting your PC and router and plug it straight into your DSL/Cable modem.

3) There's probably a reason your parents don't want you exposed to the full internet. Try talking with them instead of going behind their back and doing things the sneaky way.

May 09, 2011 | Computers & Internet

2 Answers

If i click on youtube or any images in google I will get a block Page.It says K9 web protection


K9 Web Protection is a software installed on your computer to block certain images or websites. It is a Parental Control software that manages website, images, text contents to be blocked on a computer.

In order for you to get rid of the block, you will need to disable the K9 software or to uninstall it completely.

Apr 06, 2011 | Computers & Internet

2 Answers

How do I uninstall K9 Protector to enable me to get rid of 'System Tool' malware, because K9 Protector is not responding. System Tool is blocking .exe files.


These are the official uninstall instructions:



Please follow the instructions below to uninstall K9 Web Protection. Make sure you are connected to the internet before uninstalling K9 so your license can be released. If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you want to reinstall K9 in the future.

  1. Click Start
  2. Click Control Panel. If you can't see this option, it may be under "Settings"
  3. Click Add or Remove Programs
  4. Find Blue Coat K9 Web Protection in the list of programs and click it once.
  5. Click the Change/Remove button.
  6. Click Yes when you are asked whether you want to completely remove K9. DO NOT ATTEMPT TO UNINSTALL WITHOUT A PASSWORD. By design, K9 will block all Internet access should one attempt to uninstall without using a password. Attempts to modify K9 at a registry level will have the same effect.
  7. Enter your K9 administration password and click Uninstall. If you forgot your password, click the "Forgot Password..." link to have a temporary password emailed to you.
  8. When asked whether to reboot your computer, click Yes

After rebooting, K9 will be completely uninstalled.


Mar 05, 2011 | Computers & Internet

1 Answer

My uncle installed k9 web protection in my laptop, how can i get rid of it since i dont know the password?


Solution

Please follow the instructions below to uninstall K9 Web Protection. Make sure you are connected to the internet before uninstalling K9 so your license can be released. If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you want to reinstall K9 in the future.

  1. Click Start
  2. Click Control Panel. If you can't see this option, it may be under "Settings"
  3. Click Add or Remove Programs
  4. Find Blue Coat K9 Web Protection in the list of programs and click it once.
  5. Click the Change/Remove button.
  6. Click Yes when you are asked whether you want to completely remove K9. DO NOT ATTEMPT TO UNINSTALL WITHOUT A PASSWORD. By design, K9 will block all Internet access should one attempt to uninstall without using a password. Attempts to modify K9 at a registry level will have the same effect.
  7. Enter your K9 administration password and click Uninstall. If you forgot your password, click the "Forgot Password..." link to have a temporary password emailed to you.
  8. When asked whether to reboot your computer, click Yes

After rebooting, K9 will be completely uninstalled.



You can find many solutions over the net but dont try it else the internet will be blocked.. just ask for a new password and they will mail you... You need to click on forgot password.

Oct 13, 2010 | Dell Inspiron 1501 Notebook

1 Answer

Uninstall k9 without a password


try this instructions:

This is a totally safe way to remove k9 web protection without a password 1.) Go to http://www1.k9webprotection.com and click on the "get license" tab on the left 2.) fill that out and get the license from your email address 3.) In the email there will be a link to download k9 or just type this into the address bar http://www.k9webprotection.com/download/k9-webprotection.exe You'll need this to reinstall k9 just incase you mess something up 4.) Download an older version of k9 web protection I used K9 Web Protection 3.2.36 which you can download from the following link http://www.shinedownload.com/software/K9-Web-Protection/665.html 5.) Access the task manager (ctrl + alt + del), go to the "process" tab, find "k9filter" and end this process of course after this point you won't be able to get on the internet since you just tampered with the program so make sure you've got the license from your email, the k9 installer, the k9 installer for the older version, and these directions on your desktop or something 6.) Go to the folder k9 is installed in ( C:\Program Files/Blue Coat k9 Web Protection/ is where it should be) and delete all the files in the folder, but not the folder itself 7.) Run the installer for the older version of k9 at this point you'll enter your license and create a password 8.) Install it in the folder you emptied earlier 9.) Now you can log on to k9 and change the filtering to whatever you please or just go ahead and uninstall it Now you should be free of that horrible skank of a program If not, then restart your computer. Or you can reinstall it from the installer you got from the k9 website, get on the internet, and email me at heliumface770@yahoo.com and you and I will solve the problem K9 may have fixed this bug by the time you read this (because that's what they do best) but as of June 24, 2009 k9 doesn't stand a chance of torturing us with their nearly impossible-to-remove garbage any longer.

Apr 02, 2010 | Dell Inspiron 1501 Notebook

28 Answers

Uninstall k9 web protection without code


Disable the Bluecoat service from the Windows Service Control Manager. Remove the file bckd.sys under Windows system32 drivers directory. Reboot the box.

Mar 31, 2008 | Dell Inspiron 1501 Notebook

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