The set i have is a 27" the prolem is everything works on the set but no sound i went to the menu on audio controls stereo is on surround sound is on still no sound,i removed the back and remove the speakers connect them to my home audio speakers work fine,please help.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is no sound or low volume coming from the television speakers.
Follow this procedure to troubleshoot when there is no sound or low volume coming from the television.
NOTE: Because each of these steps represents a possible solution to this issue, check the television status after completing each step.
Increase the volume of the television.
Ensure the television audio has not been muted.
Ensure no headphones are not connected to the television.
If using a set-top box with a volume control, increase the volume of the set-top box.
NOTE: If the set-top box is connected using an Audio/Video (A/V) connection, ensure that the A/V cables are connected securely to the appropriate video input on the television.
Verify that the MTS settings of the television are set to MAIN or STEREO .
NOTE: If the source device is not set to stereo or is not capable of transmitting a stereo signal, sound may come from one speaker on the TV only, and the volume will
sound low. In this case, adjust or replace the source device.
If the TV has a Simulated effect in the audio menu, turn it off .
Ensure the televisions speakers are not set as the center speaker.
NOTE: Some televisions allow the televisions speakers to act as the center channel speaker when using a multi-channel receiver.
Verify that the speakers are set to ON in the television menu.
IMPORTANT: If the television has audio output jacks and they are connected to a stereo system, then the speakers on the television may be turned off. Some televisions require the internal speakers or the center speaker setting to be off before audio can be sent out to a stereo receiver via the audio out jacks.
Ensure all audio and video cable connections are properly connected to the television.
Test the television using another source like a VCR, DVD player or Blu-ray Disc™ (BD) player.
Reset the television to the original factory settings. To reset your TV to factory settings, turn the TV ON. Then, while pressing the UP ARROW button on the Remote Control, press the POWER button on the TV. The TV will turn itself OFF then back ON.
NOTE: If your remote control does not have a RESET button or the procedure did not reset the TV to the factory default settings, perform a power reset.
If the issue is still unresolved after completing all the troubleshooting steps suggested, service may be required.
first check the speaker setting in the menu see if the speaker is selected ON. if the speaker is on then check the SAP function of the set. check this with the remote with the MTS button on the remote. keep hitting the button untill the word stereo appears.
It is possible that the TV set has an SAP (secondary audio program) setting that has been turned on. To check this go in the the menu, find audio settings, usually the correct setting for this is Stereo, other setting may include Mono, Surr-Stereo, etc.
Check the audio menu and make sure it is in the stereo mode and that the alt sound is not on. some times the remote button gets pushed by mistake when turning it off. If everything in the menu looks ok it may be the cable converter box. If you can hear anything from the speakers the output is working. Try a DVD to see if you get sound from it.
Some of these sets have a glitch and you only have to unplug the set over night and the audio returns . If not you could have had the eeprom lock up or a problem in the audio output section. Also check to make sure the tv didn't switch your speakers off in the audio section of you menu. Good luck
1)probable incompatibility issue--for comparison
did you try a set of headphones?
2)The RCA audio outputs on the tv can go to an
amplifier that has speakers attached,ie surround
3)Caution==never try to alter vol level at spkr!
On some sets that have audio output jacks, the level of the audio output on the RCA jacks is fixed, and it does not change with the TV's volume control. On some sets, such as Sony, you can choose fixed or variable output. I have also seen some sets that have both fixed and variable RCA jacks on the back. With variable audio out, the audio level at the audio output jacks follows the TV's volume control. If you go into the TV's menu and navigate to the audio page, look for fixed or variable output options. If you have the owner's manual, read the section on audio output. If variable output is not an option on your model, then the level is constant and the volume will have to be adjusted with the stereo's volume control.
Probaby the stereo decoder IC went bad or a supply voltage to it is too low or noisy. If it has audio output jacks on the back of the TV, connect it to an external amplifier and see what that sounds like. If it is ok in stereo or mono mode then the amplifier in the TV is bad. This will prove that the stereo decoder is ok.
Some less expensive no thrills televisions don't have a audio menu. On those units the only audio functions you will have is to select between SAP or Stereo. Is it connected to a cable box? Does the cable box have a volume control? Can you get sound if a VCR or DVD is connected? Try those out.