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Sony DCR-SR65 Unable to retrieve the management information

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6 Suggested Answers

SOURCE: handycam utility will not work

Maybe it’s too late to post this suggestion. Anyway it might be helpful for someone who is in the same situation as me. I was getting an error message because I kept pressing a wrong button on my camera.
When you connect a USB cable to your computer on the LCD screen of your camera you will see four buttons (icons) USB CONECT, USB CONECT, PRINT, and DISC BURN. First two icons look almost the same. There was my mistake. One of them refers to a HD of your camera but another one refers to Memory card of you camera. If you hit not an appropriate button you will get a message "unable to retrieve management information"

Posted on Jul 12, 2008

  • 1 Answer

SOURCE: DCR SR 85 - Unable to Retrieve Management Information

When you turn on your connected Handycam, you are prompted to select a connection from the touch screen. Make sure you select the USB-HDD connection, and not the flash memory.

Hope this helps.

Posted on Jan 11, 2009

  • 1 Answer

SOURCE: i was lost CD driver Sony handycam DCR-SR65,

Thank you of taking consideration of my problem.as today my problem was solve after i bought new CD driver.

Posted on May 05, 2009

  • 1 Answer

SOURCE: sony handycam DCR SR65 HDD format error E31:00

Recently purchased a camcorder DCR-SR68 and we took all our wedding video on it. It now says HDD format error and all my video is gone. I tried resetting didn't work, took out the battery, didn't work. Sony told me to format the drive but that also not function. couldn;t format that.
Is it possible to recover this video??? can i solve that problem?
please send to solve that problem

Posted on Dec 18, 2010

  • 241 Answers

SOURCE: I accidentally deleted all the

When you delete files the data itself isn't deleted, just the index entry that tells the system where the data for those files is located. The area containing the deleted data is also now marked as free space so it is available for any new files to be written there instead. To recover deleted data you must rely on professional data recovery tool one such software i have personally used is Kernel for FAT and NTFS, it recover all your deleted data intact and without errors. U can also try dis software download it from the following url http://www.restoredeleteddata.net/. Demo version is free to try , using dem,o version you can preview the data recovered but to save it u have to buy the software.

Posted on Jan 03, 2011

  • 58 Answers

SOURCE: I have a sony Handycam

Is the battery fully charged?
If you connect the camera to the charger same happens?
Try charging the battery or test with a different battery.

Posted on Apr 05, 2011

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The solution shown by you is not sufficient. I need Software PMB for Sony Handycam DCR SR 65 on os XP SP2


Here is a link to the Sony site:

http://esupport.sony.com/US/perl/model-home.pl?mdl=DCRHC21&LOC=3

Clcik o n the Drivers link on the right side. Select your operating system from the drop down menu and the choices to download will appear near the bottom. Click on them to download to your computer.

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Is the battery fully charged?
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Try charging the battery or test with a different battery.

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Recently purchased a camcorder DCR-SR68 and we took all our wedding video on it. It now says HDD format error and all my video is gone. I tried resetting didn't work, took out the battery, didn't work. Sony told me to format the drive but that also not function. couldn;t format that.
Is it possible to recover this video??? can i solve that problem?
please send to solve that problem

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I was lost CD driver Sony handycam DCR-SR65, please send the copy driver. t/q


Thank you of taking consideration of my problem.as today my problem was solve after i bought new CD driver.

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DCR SR 85 - Unable to Retrieve Management Information: I get the message " Unable to Retrieve Management Information" when I try to download the video on my computer . What do I do ? Help me


When you turn on your connected Handycam, you are prompted to select a connection from the touch screen. Make sure you select the USB-HDD connection, and not the flash memory.

Hope this helps.

Aug 10, 2008 | Video Cameras

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