Question about Dell 946 All-In-One InkJet Printer

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Dell 946 Won't Print

946 is set for the default printer. My PC sent the printer the firmware update and it can tell when I disconnect the USB cable. But, when I try to print the job it is sent to the queue and then one second later it is deleted and nothing will print.

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  • 3 more comments 
  • MCChiz Nov 19, 2008

    This did not fix the problem. The printer does work when connected to other PCs. I have tried reinstalling the driver and disabling the McAfee firewall and it still does not work. The PC can see when I unplug and plug back in the USB cord, the printer is set as the default printer, and it is online. When I try to print something I see the print queue receive the job then shortly after it is gone and the job does not print. There has to be a setting some where that is stopping the printer from printing.

  • MCChiz Nov 20, 2008

    No, the PC that does not work is XP, the other PC is Vista

  • MCChiz Nov 20, 2008

    The message you posted does nto apply to my issue.

  • 55 chevy Apr 14, 2009

    My Dell 946 prints ok,however the fax will not receive and print.The viewer says recieving fax but does not carure and print data.

  • Anonymous Mar 16, 2014

    Each new print job sent to the printer stalls in the print queue and requires restart of the computer before it will print. Once the computer restarts the print job prints.



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Turn off the printer.
disconnect the printer from the computer.
restart the computer.
conencted the printer after the computer is up, and all applications are loaded.
the computer should inform you the printer is connected.
send a test page to the printer.

Posted on Nov 13, 2008

  • Frank
    Frank Nov 20, 2008

    are all of the PC have the same operting system Windows XP or Windows Vista, or mix?

  • Frank
    Frank Nov 20, 2008

    The problems that users encounter while using a Dell printer

    varies with the model. However the common problems all Dell printer models suffer from are their slow speed and faulty paper feed mechanism. Quality of prints varies from one model to another, but most of the models do not produce prints having very fine qualities. A Dell printer is particularly notorious for its poor and faulty feed mechanism. They tend to cripple the papers or take in large number of papers at a time and print parts of documents on each page. They keep on generating messages indicating lack of paper, no matter the paper is being supplied or not. Such a problem makes the printer absolutely useless.

    being said, if your printer is still in warranty, please replace it. or get your money back. if not, there is not much anybody can help.

    consider lesson learn!



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Be certain that your USB cable is snug.

If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.

Note: Here's how to delete a printer icon in Windows 7:

1. Open Printers by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
2. Right-click the printer that you want to remove, and then click Delete.

If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

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If still a problem, either your USB port on your PC, or the USB printer cable is probably faulty.

Hope this helps.

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1 Answer

Printer shows in printer folders, when something is sent to print, it activates, pulls paper into printer and simply sets and doesn't do anything else. The queue shows a print request outstanding but...

This may be a port problem plug it into another port on the PC Sometimes easier to delete the printer in Device Manager after unplugging power and connection to PC Let it be discovered again and set itself up on a spare and available port.

Check that the cables between printer and PC are in fully to their sockets.

Please rtate my help++++Thanks for using FIXYA

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I downloaded drivers for the 946 offline and now it is dead. Not responding at all...just makes a beeping noise and a red light flashes. have you seen this problem before and what's the fix?

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1. Disconnect everything (usb and power cables.)
2. Plug in the power cable, turn on the printer.
3. Get the manual and drivers for your printer and reset it to factory defaults.
4. Delete the printer from Windows Printer control panel. Reboot.
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You need to set the size of your page on the printer preferences.
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