Question about Canon PowerShot A85 Digital Camera

4 Answers

Blurred picture I've been using canon powershot A85 for about 8 months.For the first 5 months i had no problems.Then i stopped using it for about 2 months coz there was no necessity(i removed the batteries and kept it carefully).When i took it yester day, and tried to take photos the picture was blurred.When viewing through the LCD before taking the picture it looks very clear.But after pressing the shutter the photo taken looks blurred and when i view it playback mode again it was blurred.But the video is working fine(clear) with no problem.I changed the batteries also and checked.No improvement.Tried different modes too.Other than video for all the other moder the picture is blurred.Can you please help me?

Posted by on

4 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: blurred picture

This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005. It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments. Notice of Additional Affected Products: As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected. Affected products: - Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50 - Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*) *Models added as of Oct.31, 2006 Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products

Posted on May 20, 2007

Re: blurred picture

That is CCD image sensor defective chipset on the Canon digital camera. pls review more detail on <>

Posted on May 20, 2007

Re: blurred picture


Posted on May 13, 2007

Re: blurred picture

You may have macro mode on> Just a suggestion?

Posted on May 13, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Canon Powershot A470 picture output is blurred horizontally by a white stripe and when in the outdoor you cant see any image but a white

i have the same problem here. had it first in 2009 just about 8 months after purchase but had it fixed under warranty. It took them about 4 months to return my cam. they still have to send it to malaysia( im from philippines).

Now, 2 years later, it's back to the old problem. probably this has to do with the model considering that i saw lots of similar complaints

May 29, 2011 | Canon PowerShot A470 Digital Camera

1 Answer

I'm getting blurred images. what will be the

Blur images can caused dirty lenses please clean the lenses if the problem persist then take to any service center and do cleaning of the internal parts as sometimes due to moisture this type of problems are created.

Feb 16, 2010 | Canon PowerShot A710 IS Digital Camera

3 Answers

Highly blurred pink picture

Canon will fix this problem free of charge.

I called them today. They were great on the phone. They emailed me a UPS shipping label and told me that there will be about a ten-day turn around to fix it and send it back.


Oct 14, 2008 | Canon PowerShot A95 Digital Camera

1 Answer

Canon SD1000 blurred pictures and blurred LCD, Camera wont focus! please help ive had it for 2 weeks

The best chance to use your SD1000 is to set to picture, push ISO (on top of the func. set ring) and set to hi. This works pretty well. Do not bother sending any camera to Canon, they charge the "standard charge" plus for all their manufacturing problems on all Canon cameras. Definately the worst customer service on the market.

Jul 07, 2008 | Canon PowerShot SD1000 Digital Camera

1 Answer

Blurred pictures

Batteries don't play a role in it. Maybe it has slow focus. Try to push the shooting button to only half of its full push, wait a while until it focuses an then shoot by full press on the shoot button. You can also check if you have not switched on macro settings (flower in frame). If you do, turn it off.

May 30, 2008 | Canon PowerShot A530 Digital Camera

1 Answer

Please Help me

i also have the same problem blurred and has vertical lines.

Jan 16, 2008 | Canon PowerShot A430 Digital Camera

1 Answer

Blur image in viewfinder and LCD display

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Dec 23, 2007 | Canon PowerShot S1 IS Digital Camera

1 Answer


Yjis is a component fault.
Contact Canon you may qualify for a free replacement.

Dec 21, 2007 | Canon PowerShot A430 Digital Camera

1 Answer

Blurred picture

Sounds like you may have a condensation problem inside the camera - best way to check is to open up any card or battery compartments etc. and put it in a warm place like an airing cupboard (not in direct sunlight or on a heater) for a day or so and see if it makes any difference. If this doesn't solve the problem then please ask again and we can look for other possible solutions. Hope this helps :)

Jun 25, 2007 | Canon PowerShot A75 Digital Camera

1 Answer

Display blurred and cam showing low batt

Bad luck is that the CCD sensor in your camera has stopped working properly and needs replacing. You are lucky though because Canon repairs this fault on S1 - IS free of charge so phone them and inquire.

Dec 26, 2006 | Canon PowerShot S1 IS Digital Camera

Not finding what you are looking for?
Canon PowerShot A85 Digital Camera Logo

160 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts


Level 2 Expert

246 Answers


Level 3 Expert

2598 Answers


Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides