Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Canon Pixma MP380 Copying problems

I have a Pixma MP380 and when I copy documents by feeding them trought the auto feederI get Blue stripes down the right hand 1/3 of the page. Does anyone know how to stop this?

DC

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What happens when you make a copy from the glass (bot the doc feeder), or a print..
if this happens only when using the Doc Feed.
Look at the Slit_Glass, if there is drit on it, clean it, and try again?
Could also be the ink is leaking in the machine? clean the ink cartridges and where the Ink Cartridges are inserted.

Posted on Oct 27, 2008

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When using ADF, a stripe appears on paper when copying and the same appears on a scan image, but the stripe does not appear on paper copying or on scan image when using the scan bed.


When you get marks from the document feeder it is dirt on the narrow optical strip that collects the image. Hinge up the rectangular lump at the top end of the feeder and clean the glass strip with alcohol hand sanitizer on a tissue and polish off. Whilst you at it clean the glass on the scan platen.

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Support code 2700


From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

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Thanks for using FixYa!

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This is a common problem and an easy fix.
If you lift the ADF / top cover assembly up, you will see a small narrow piece of glass next to the flat-bed glass.

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It is dirty. Wipe this with glass cleaner and a soft lint-free cloth. you may need to do this several times. Concentrate the part of the glass were this image problem is just by the orientation of the document you are installing with the direction of the document you are passing through the ADF.

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    mp500_openbutton.gif

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    05sj00157_01.gif


    < 1 > Alignment Mark

  4. Close the document cover gently.

  5. Confirm that the printer is in Copy mode. If the printer is not in Copy mode, press the <COPY> button to switch into Copy mode.

  6. Check the copy settings, following the procedures below carefully.

    05sj00157_02_en.gif


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  7. Press the <Color> button for color copying, or the <Black> button for black & white copying. (The printer starts copying.)


    Note: To cancel copying, press the <Stop/Reset> button.

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