Canon Pixma MP380 Copying problems

Canon has a range of low-priced designs, comparable to other suppliers that supply printers as well as MFPs to home as well as small business people. The canon mx490 wireless setup is sure to set you back just over a hundred dollars. For a four-function device that provides printing, scanning, copying and faxing, that's not much, but it doesn't necessarily mean it's a great value. The Canon Pixma mx490 setup wireless offers no-frills printing, scanning, copying and faxing with a small black rectangle of 17.2 at about 11.7 inches and assessing just 13 additional pounds. A folding auto document feeder (ADF) contains 20 sheets and does not scan duplex like the tool's printer portion as well. The top of the MX490 is hinged when the glass scanning platform is raised.

From Canon:

2700 Description
This error occurred due to one of the following reasons -

• An error occurred while copying.
• The document is still in the ADF.
• An error occurred while scanning and the document is still in the ADF.

Resolution

1. When copying, press the [OK] button to dismiss the error, and try to copy again.
2. If the document is still in the ADF, press the [OK] button to feed out the document.
3. When scanning, press the [Stop] button to cancel, and then try scanning again.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Most copier has an APS (Auto Paper Selection) as default, 8.5 x8.5 is a square original, I would suggest you manually select the paper tray (e.g. Letter) first (this will temporary disable the APS for this session), then lay it down on the original glass, or ADF (Auto Document Feeder).

If you do not disable APS, you will have paper jamming problem, you do not have 8.5 x8.5 is th paper tray, of course, you may try it feed from the by-pass tray, set the the paper size to 8.5 x8.5 or special size ....... Each manufacturer has a different name for the same function (terminology).

If I understand you, just put the original on the glass instead of using the Auto Document Feeder.

Anita,

Put the pages in the "multiscan" all at once, not just one sheet at a time. The Automatic Document Feeder (ADF) will feed one sheet of your document at a time untill all of the pages are scanned...
Thanks for using FixYa!

1)u must verify which location of the first paper jam occur.
2)pick up unit > feeding >fuser unit> output delivery unit.
3)try to use platen glass for copying instead of using the auto document feeder unit.then u can narrow down the issue.

only for copying

Hello, my name is Steve,.
This is a common problem and an easy fix.
If you lift the ADF / top cover assembly up, you will see a small narrow piece of glass next to the flat-bed glass.

Ths is called a "Slit-glass". The only purpose is to read content from that point by the scanner, The Scanner will sit in the underside of it.

It is dirty. Wipe this with glass cleaner and a soft lint-free cloth. you may need to do this several times. Concentrate the part of the glass were this image problem is just by the orientation of the document you are installing with the direction of the document you are passing through the ADF.

It will take several attempts, but with each try, make a new test from the original document, unyil the problem disappears.

I believe this will solve your problem, Best , Steve

First you should have installed the scanner in the computer using the cd comes with the scanner.

1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)
   
   
   
   
2. Load paper in the auto sheet feeder or the cassette in the portrait orientation.
   
   
3. Lift the document cover and set a document on the platen glass.
   
   
   MEMO:
   
   - Regardless of the document size, set it in the landscape orientation.
   
   - Place the copying face down on the platen glass.
   
   - Align the document with the alignment mark (shown as the arrow) on the lower right corner of the platen glass.
   
   
   Note: The machine cannot scan the area approximately 3 mm from the front and right edges of the platen glass.
   
   
   
   
   < 1 > Alignment Mark
   
   
4. Close the document cover gently.
   
   
5. Confirm that the printer is in Copy mode. If the printer is not in Copy mode, press the <COPY> button to switch into Copy mode.
   
   
6. Check the copy settings, following the procedures below carefully.
   
   
   
   
   < 1 > Check the paper size and media type.
   
   
   < 2 > Use the up / down cursor button to specify the number of copies.
   
   
   < 3 > Use the right / left cursor button to adjust the intensity.
   
   
   Memo: Pressing the right cursor button increases the intensity. Pressing the left cursor button decreases the intensity.
   
   
7. Press the <Color> button for color copying, or the <Black> button for black & white copying. (The printer starts copying.)
   
   
   Note: To cancel copying, press the <Stop/Reset> button.