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My note book can't read the cd drive - Acer Computers & Internet

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This issue would be resolved with a simple step which i have provided below.

Click Start, click Run, type regedit and then click OK. Registry Editor starts.

In Registry Editor, expand My Computer, and then expand and open
HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Class
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane (topic area), right click UpperFilter and delete the entry, also right click Lower Filter and delete the entry.

Close the Registry Editor and Restart the computer.

I am sure that this will work for you.

Please do rate the solution.
All The Best
Sammy

Posted on Oct 27, 2008

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Posted on Jan 02, 2017

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I have a hp 110-1033 note book need to install a new hard drive how do i put in the os with no rom drive


Since there is no cd-rom drive on notebooks you have to use usb flash drive and do it this way. You are probably going to need to get few gigs to complete this. Here is an example on how to install windows xp from usb. http://www.boot-land.net/forums/index.php?showtopic=4900. Good luck with this.

Nov 04, 2010 | Computers & Internet

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Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the drive Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Back to the top Method 5: Use Windows Update to check for updated drivers If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ If methods 1 through 5 did not resolve the issue, you can follow these methods to try to isolate and resolve the problem. Method 1: Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk. If the hard disk cannot copy files, the disc might be damaged. If the files are copied successfully, there may be file types on the disc that the hard disk cannot read, or there may be a problem with the CD or DVD drive. To test the disc by using a command prompt to copy files, follow these steps: Create a test folder on the hard disk, and then give the folder a folder name such as "cdtest." This is the folder to which you will try to copy files. Click Start, and then click Run. Copy and paste (or type) cmd in the Open box, and then press ENTER. Copy the files from the CD or DVD drive to the test folder on the hard disk. To do this, type xcopy DiscDrive:*.* HardDiskDrive:cdtest /v /e at the command prompt, and then press ENTER. Make sure that you replace “cdtest” with the name of your test folder. Note In this step, DiscDrive is the drive letter of the CD or DVD drive with which you have problems. HardDiskDrive is the drive letter of the hard disk drive to which you want to copy these files. If you are asked whether cdtest specifies a file name or a directory name, press F. If you successfully copied the files from the disc to the hard disk, the disc is not damaged. To remove the copied files, type rd /s cdtest at the command prompt, and then press ENTER. If you cannot copy the files, the disc may be damaged. Contact the manufacturer of the damaged disc to obtain a replacement. To continue trying to isolate the problem and test the CD or DVD drive, go to method 2. Method 2: Test the CD or DVD drive in a "clean boot" state If the disc is readable and undamaged, there may be some hardware or software that is interfering with the CD or DVD drive. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state. This helps you determine whether any hardware or software is interfering with the CD or DVD drive. To test this, follow these steps: Restart the computer in a clean boot state. Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: 310353 How to configure Windows XP to start in a "clean boot" state After the computer is restarted, exit all programs and applications that may be using the CD or DVD drive. First, right-click each icon in the notification area, and then click Exit. Note The notification area is located at the far right of the taskbar, near the clock. Some programs that are listed in the notification area do not have an Exitcommand. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Click Start, and then click Run. Copy and paste (or type) taskmgr in the Open box, and then press ENTER. Windows Task Manager opens. Click the Applications tab. If any programs appear in the Task list, click the name of the program to select it, and then click End Task. Repeat the previous step until the Task list is empty. Close Windows Task Manager. Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Go to method 3. If the CD or DVD drive still cannot read the disc, go to method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the "Next Steps" section. Method 3: Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access (DMA) mode. DMA mode is a high performance mode for transferring data to and from devices. These include CD and DVD drives. To configure the CD or DVD drive to run in DMA mode, follow these steps: Configure the CD or DVD drive to run in DMA mode. For more information about how to switch your computer's disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: 310751 Device settings are hard to find in Windows XP Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, you are finished. If the CD or DVD drive still cannot read the disc, try to troubleshoot DVD components by using method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the “Next Steps” section. Method 4: Troubleshoot DVD problems If the advanced troubleshooting methods 1 through 3 do not resolve the issue, and you have problems specifically with a DVD drive, follow these steps to try to isolate and resolve the problem. Prerequisite You must use a DVD drive with a DVD logo on the front, not a standard CD drive. Step 1: Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Contact the manufacturer of the video hardware for support or for a replacement. If the DVD drive still cannot read the disc, go to step 2. Step 2: Update the DVD driver Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver. You are finished. If the DVD drive still cannot read the disc, go to step 3. Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder. Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished. If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card. Reinsert the disc in the DVD drive.

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1 Answer

I have the restore dvd for emachines t2984 and neither the cd drive nor dvd drive will read the disk... is there a keyboard shortcut to restore it?


try booting into your bios for most commercial desktops your short cut key would be f8 if not try hitting delete on start up in all case you should be able to get into your bios when your in the bios make sure the cd is the first boot device not your hard drive. also key note make sure every thing in that list is off just make your cd rom the only thing to boot.

Jan 08, 2010 | E-Machines eMachines Desktop PC

2 Answers

Dvd cd rom doesn't work


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

That should do it for you, good luck
please leave a rating, thankyou kindly

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1 Answer

Files wrote to a DVD are not found when DVD loaded to another PC


could be that the firmware/drivers on your husbands dvd player needs to be updated. different brands and releases of readers/writers will not all write and read in the same format. look at his manual for his computer , note the cd/dvd formats the drive is capable of. Now do the same for your computer, noting the formats available.
Now that you have them both in front of you , you should be able to see a common format. Thats the one you want to select when burning a cd/dvd so that his computer will be able to read the disk.
Reagrds.

Mar 30, 2009 | Computers & Internet

1 Answer

My cd player stopped working says I don't have the drive any more


Try this, but note this involves editing the Windows registry and the key must match exactly and be edited only as described. If you are not comfortable with this procedure, then do not do it - ask someone for assistance.

Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Dec 07, 2008 | Dell Dimension 3000® Pentium® 4...

1 Answer

Want to install Quick verse 7 on Vista


the Quick verse 7 was made only for 95 98 2000 and XP but you can try this method on how to install the QV 7 on winXP sp3

"Install QuickVerse Essentials version 7 on WinXP w/sp3

Place the QuickVerse version 7 Essentials CD into optical drive & close tray. This begins the auto run / install process. (Please do not remove CD until right at the end!)

Installation menus appear. Accept the defaults and choose “Typical Installation” (85Mb)

Message box appears at the end of the installation: “QuickVerse installation has encountered a problem and needs to close” Choose “Don’t Send” The installation program exits.

Navigate to: Start Button / All Programs / Parsons / QuickVerse 7 / (from drop down list) find “QuickVerse 7.0” and right click on it. Select “Send To Desktop”

Click on the new QuickVerse 7.0 desktop icon to run the program.

Dialog Box appears, “The librarian datafile library.mdb not found etc…” Select “New” / "Open Book" dialog box appears click on “Close”

Now with QuickVerse 7.0 running go to File / Add Books. “Registration Guide – Introduction” box appears. Choose “Next” The path to the new collection to register should identify the optical drive (with the QuickVerse CD already inserted) Choose “Next”, “Next” and “Finish” ("Registering STEP Books" msg box appears)

Customize Option: select “No” (default) then “OK”

Go to File / Library management. “Library Management – Maintenance” box appears
The Left Hand (LH) pane shows:
Default Drive
QuickVerse Essentials

Highlight QV Essentials in the LH pane. The RH pane shows all the books present on the CD. I chose to install only the NRSV w/Apocrypha book. Drag and drop this book to the LH pane i.e. Default Drive.

“Transferring Book Files” msg box appears whilst the book is being copied from the CD to the hd.

Close the dialog, exit the program, remove the CD and you’re away…"

hope this helps./

Nov 04, 2008 | Computers & Internet

1 Answer

My cd-dvd drive not working


Is it not ejecting? Or it is not reading any CD at all?
If it is blinking but not ejecting then try a Paperpin, insert it gently into the Hole present just at side of Flashing light, it will eject out
Otherwise, slap it gently over the top of CPU Cabinet, it will open out.
If it is not reading CD at all, then check the entries in Dev. Manager for CD Drive and let me know.
Note: Dont Vote Till you reach to some definite solution.

Oct 31, 2008 | Computers & Internet

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