Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen not recognized by computer

I have a Zen Vision M 30 CB player. It had worked on at least two different computers until recently. Now, when I plug it in, it is not recognized on my computer. I am running XP Home w/SP2. I have a powered USB hub-when I plug the player in, the hub does not light, so I know it is not seeing the device. I have tried other devices in the same hub slot and they work fine. I also shifted the connection to a USB port on the computer itself (expansion card) - still no luck. I also can't seem to get it to reset. Obviously, I can't solve this by updating the firmware, since the computer doesn't see the player to allow the download. Apparently the songs on it already are still fine, I just can not seem to get it recognized. Any thoughts on a fix would be appreciated.

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  • gjmlaw Nov 02, 2008

    Changed the USB cable, and even confirmed the original USB cable still worked on another device. Still nothing

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  • 12 Answers

It ll work only if u change your USB data cable

pls do reply if it worked

tc
Gaurav Dang

Posted on Oct 31, 2008

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it ll surely work

tc

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I was having the same issues with my Zen Vision M : 30 G. It was not recogznized on any computer, and when I turned it on after having it off for a large amount of time (24 hours), it would rebuild half way before completely turning on.
I did a TON of research and found nothing but I finally got my Zen to work by trial and error.  This is how I did it:
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http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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