Question about Zanussi Washing Machines
My washing machine is coming up with code E21 and won't open, how do I open it?
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Posted on Jan 02, 2017
This is quite tricky, first take off the retaining ring on the front door port, remove the seal from this rim. The back of the seal is held by a spring band. the best way to remove it is to get a good grip on the seal at the top then lift and pull (thats the easy bit), to put the new one on i always lubricate the recess on the seal with washing-up liquid and feed the seal on from the bottom with one hand whilst following it around with the other hand to stop it coming off. Once it is fully on it can then be rotated easily into the correct position. Getting the spring back on will require an extra pair of hands for obvious reasons.
Good luck with it and keep the swear box handy lol.
Thank you for using fixya
Posted on Nov 26, 2008
Error E20 means the machine has failed to pump out. 1st check the filter at the bottom right hand side there may still be water inside if so pull the grey tab to the left of the filter there should be a thin hose extend it put it into a shallow dish and pull the cap off to let the water drain this may be a slow process. When the filters out look into the hole with a torch to see if any obstructions in the pump impeller this looks like a cross. If the filters and pump are clear it may be the pump has failed.
Posted on Dec 17, 2008
E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2
E12 Problems with water fill in drying E10 Cycle PAUSED 8.3
E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4
E22 Problems with water drain during drying or drying
condenser blocked E20 Heating phase skipped 8.5
E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked
with door closed 8.6
E32 Incorrect calibration of analogic (electronic) pressure
switch --- Cycle PAUSED 8.7
Incongruency between level of analogic (electronic)
pressure switch and level of anti-boiling pressure
--- Cycle blocked
with door closed 8.8
E34 Incongruency between level of electronic pressure
switch and level of anti-boiling pressure switch 2 --- Cycle blocked
with door closed 8.9
E35 Water level too high --- Cycle blocked with door
closed and water drain 8.10
E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked
with door closed 8.11
E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked
with door closed 8.11
E38 Pressure chamber blocked --- Heating phase skipped 8.12
E41 Door open E40 Cycle PAUSED 8.13-14
E42 Problems with door closure E40 Cycle PAUSED 8.15-16
E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18
E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19
E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked
with door closed 8.19
E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door
closed (after 5 attempts) 8.20
E52 No signal from tachometric generator --- Cycle blocked with door
closed (after 5 attempts) 8.21-22
E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked
with door closed 8.23
E54 Relays (motor) contacts faulty --- Cycle blocked with door
closed (after 5 attempts) 8.23
E61 Insufficient heating during washing --- Heating phase skipped 8.24
E62 Overheating during washing --- Drain, end of cycle 8.25
E63 Insufficient heating during drying Heating phase skipped 8.26
E64 Overheating during drying --- Heating phase skipped 8.27
E66 Power relay to heating element faulty --- Drain, end of cycle 8.28
E71 NTC wash sensor faulty --- Heating phase skipped 8.29
E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30
E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31
E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle
(door open) 8.32
E85 Circulation pump faulty --- Drain, end of cycle
(door open) 8.33
E91 Communications error between main PCB and user
interface --- --- 8.34
E93 Configuration error E90 Cycle blocked 8.34
E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34
EF1 Drain filter blocked LED-EF0 --- 8.35
EF2 Excessive detergent LED-EF0 --- 8.35
Regards David Marsh
Posted on Feb 27, 2009
This error code seems to be the control board detecting a wrong configuration (in other words, an illogical set of sensing conditions, from its connected sensors and wiring). It apparently can happen, when wires become badly contacting, or if contaminated with motor brush carbon (the horrible black powder that comes off the motor commutator and brushes), or corroded from other contaminants from the soap dispenser area. You should be able to check this, remove, clean and replace the contacts:
Take the top off the machine, (ENSURE IT IS UNPLUGGED) and on the right hand side of the machine, you should see a set of 4 blue wires that go from the electronics module to the front display unit. Take this plug off (it is held on by plastic retainers) clean with wd40, or silicone contact cleaner, then dry, replace, then try again. If it is very badly corroded or pitted, you may have to replace that part of the wiring and socket.
If it is not that, then the wiring to/from various other sensors could be damaged, or the control board could be faulty. It is probably worth checking around other plugs and sockets, re-seating each one in turn, that lead to the control board, before calling an engineer in, or getting a spare board, as they are expensive. Pulling off and plugging back on (Re-seating) the plugs and sockets has the effect of cleaning the contacts, and may fix certain intermittent faults like this. Obviously check for any plugs/sockets that appear burnt, corroded, or discoloured compared with the others, and clean the contacts with emery or a needle file.
hope this helps....
Posted on Oct 25, 2009
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Sep 30, 2016 | Zanussi Washing Machines
Aug 27, 2015 | Zanussi Washing Machines
Many modern washing machines display error codes if they detect a fault, but not all washing machines display a readable error code, some indicate an error by flashing, or lighting some of the lights.
Hotpoint, Indesit, Zanussi error codes
Hotpoint, Indesit washing machines and Zanussi washing machines are some common appliances that display coded error codes. On their more expensive models, they display readable error codes but basic models (without digital displays) use flashing lights to convey the error fault code.
If your washing machine malfunctions and you can see some of the lights flashing, or one or more option lights have lit up, then make a note of which lights are flashing and which option lights are lit. NOTE: the error code list engineers have only shows the option lights by number and not by name. Therefore you need to report the lights as LED 1 and 3, or 2 and 4 etc. and NOT "delay timer" and "extra rinse". Count the lights from the left (or from the top if in a column) and report as "led 1 and 3" etc.
No Option lights?
With basic washing machines that have no option indicator lights, count the number of flashes. For example, the door locked indicator may flash 7 times, pause, and flash another 7 times in a constant cycle which would indicate error code 7.
This information is vital, and needs mentioning when reporting a fault.
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