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If your cd is stuck in the Bose you may have to open up the cover any manually remove this disk, make sure not to put it back in. If you are unable to remove this yourself you will need to get some one qualified to do this procedure for you. Be careful not to break anything take your time and put everything back as you took it apart.
May i suggest you try selecting each of the 6 CD's then depress each of these buttons waiting about 10 seconds between each press - play, stop, eject. You can also try powering off the unit between each press. It may be the microprocessor that send the commands to logic circuitry to perform the next mechanical funtion. It isn't necessarily something that you did wrong. It could simply be an electronic failure.
Use a Laser Lens Cleaner. Run it thru the player a couple times. Use one that has fluid with it, you can find them at any electronics retailer for 15-20. If it still has the same problem, the only thing to do is send it for repair, they will replace the transport. Average cost of 125-175 on a changer. Hope this helps
This is an Update to my above problem:
I've managed at last to pry open - with a huge scredriver - the very sturdy black metal clasp that holds down the cd-dvd driver onto the shaft. Now I could lift it up, see the small frontal hole that manually frees the disk tray. I stuck in a pin and at last it opened!!
I could see that the "captivated" disk had very deep "skid" mark on its playable side, as if sometihng was carving into it. The same carving happened to a new disk I inserted, although it played and ejected normally - only with strange machnical noises. I think that some of the plastic cogwheels that turn or eject the disk got loose. I stuck them in and now it works fine, but I lost confidence in the machine - fearing it may stuck again or ruin my disks.
as are many other people with 6 disk cd changers in the same boat. check out this web site i have found at least 15 others with the same problem ( round about , but all problems relate to the 6 disk cd changer.)
the 6 disk changer is not excluse part to bose.
i recommend forcebaly removing the dam thing trying not to damage it further,( savge smashing the cd changer cassette) and trying to get a new one somewhere)
really though, you should consider surgury, - > open it and obtain spare parts to repair in the usual bodging fashion. ( that is to say any way you can ) or else return to manufacturer for remanufactured or replacement units at a cost or try to find replacement units on line such as ebay.
is it a lifetstyle system with a 6 disk cd changer ?
if so .
the disk being a dvd and being label down is in significant, the real proble is that the cassettte is mechanislly jammed with the disk as a wedge between it and the cd player part.
dissasembly of head unit may be required if you cant jam something into the cassette unit and forceably remove it. okay your disk may be scratched and the cassette may even be damaged, you could even try driving a screw into the cassette on the left hand most side to give you a bit of something to lever with. but that is your only option. a new cassette will probably be required. and dissasembly is likely especially if it feels like forcebaly removing the cassette will leave bits of broken cd player or dvd disk inside the head unit.
i should point out that if it is not a cd 20 model with a 6 disk cd cassette, do not attempt to do as i have mentioned above.
in either event i can't warranty your actions as a result of my suggestion. but i can safely assure you that a bose shop will definately get it fixed for you, and you can probably contact bose direct yourself who will definitley fix it for you. for how much howevr i am not sure.
you could alsway decide to scrpa the head unit and invest in a second hand one sourced on the internet.
sorry for your troubles, but i know how you feel when my kids insert fist fulls of coins into my car cd player. !!!!
hi, you can release the magazine by inserting a small flat head screwdriver in the slot and pushing the lever towards the back of the unit, this will release the cd but only if ther is not one stuck in the player as it will remain halfway between the mag and the cdplayer. don't force it to comae out. remember to obviously have the dorr to the player open before you try this.