Question about Dell 3300 Print Server
When clicking "verify the printer adapter is available on the network" the error message states "the wireless printer adapter was unable to join the network." Any assistance would be appreciated!
On the back side of the adapter there is a small button. If you depress if for a very long time, it resets the adapter back to factory defaults. If you depress it for a shor period of time, it will print a settings page. On this settings page, look for the IP address. If the print out has 0.0.0.0, then it does not have a valid IP address. If it has 169.xxx.xxx.xxx, it does not have a good address. If it has an address 192.168.xxx.xxx, it has a good address. Once you are able to verify the address it has, then you can check on the computer and compare them. If the address don't match, then there will be no communication between the printer and the computer. The way to check this click start>Printers and Faxes>Right click Printer Icon>Click Properties>Choose Ports tab>scroll thur this list until you see which port the printer is using>If it does not show the IP address in this window>Highlight this port>click configure>The port will show in this windows box.
Another reason it may not join the network is because of incorrect security settings from the orginal set up of the adapter. Another reason why it may not join the network is because of fire wall settings. One way to test the fire wall settings is to temporaryily disable firewall and see if it joins. If it does, then you know you need to make some firewall setting changes.
Windows defender and Spybot are known to block certain files needed by dell printers in order to operate/print correctly.
Posted on Jan 25, 2009
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Posted on Oct 27, 2008
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