Question about Dell 3300 Print Server

2 Answers

Unable to connect

When clicking "verify the printer adapter is available on the network" the error message states "the wireless printer adapter was unable to join the network." Any assistance would be appreciated!

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  • Sans1 Nov 22, 2008

    I have this problem on one of my computers. I was able to use the xp add printer dialog and selected the bottom choice'connect to a printer on the internet or on a office or home network' I entered http://192.168.0.7/myprintername Where the ip address happens to be my print server IP. It then found the printer. After finishing the install wizard and loading the drivers, it showed up in my list of printers with a 'ready' status. When I choose properties and print test page it immediately responds with a message about failing to print (don't have the exact message)



    I successfully set it up on two other computers, one with XP and another with Vista..

  • djf112 Feb 19, 2009

    I have the same problem and the solution offered didn't help... any other ideas???

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On the back side of the adapter there is a small button. If you depress if for a very long time, it resets the adapter back to factory defaults. If you depress it for a shor period of time, it will print a settings page. On this settings page, look for the IP address. If the print out has 0.0.0.0, then it does not have a valid IP address. If it has 169.xxx.xxx.xxx, it does not have a good address. If it has an address 192.168.xxx.xxx, it has a good address. Once you are able to verify the address it has, then you can check on the computer and compare them. If the address don't match, then there will be no communication between the printer and the computer. The way to check this click start>Printers and Faxes>Right click Printer Icon>Click Properties>Choose Ports tab>scroll thur this list until you see which port the printer is using>If it does not show the IP address in this window>Highlight this port>click configure>The port will show in this windows box.

Another reason it may not join the network is because of incorrect security settings from the orginal set up of the adapter. Another reason why it may not join the network is because of fire wall settings. One way to test the fire wall settings is to temporaryily disable firewall and see if it joins. If it does, then you know you need to make some firewall setting changes.

Windows defender and Spybot are known to block certain files needed by dell printers in order to operate/print correctly.

Posted on Jan 25, 2009

  • 1 more comment 
  • pereira_gill Apr 13, 2011

    if the printer settings print no ip address, but there is an ip address on the dell wireless printer adapter 3300. How do I get an IP address for me to see the settings so to reset the IP address.

  • pereira_gill Apr 13, 2011

    Not getting any wireless connection on my dell wireless adapter 3300, only 2 green lights on the wireless adapter. i reboot the modem and restart the print spooler, still giving the same problem. Not able to get any IP address from the adapter. What is the next step for me please.

  • dulvaryenai Apr 14, 2011

    If your printer is wireless then you would not need the wireless print adapter. I am assuming the printer is not wireless, this is why when you print a settings page from the printer there is no IP address. The print adapter is acting as the intermediary between your printer and your network. If you are trying to set this up using Windows Vista or Windows 7 it will not work. This was designed with Windows XP in mind. Vista and 7 were not even out when this was made.

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Posted on Oct 27, 2008

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1 Answer

Set up wireless


Wireless Method:
  • Make sure your printer has wireless network adapters or a wireless router.
  • Power on the printer and wireless router.
  • Configure the printer to connect the wireless router.

--Enable the DHCP option on the printer. Obtain the IP address automatically.
--Configure the DHCP server of wireless router. Again, assign the IP address automatically.
  • Verify connectivity. Try doing some test prints. If it doesn't work, check the IP addresses.

Network Method:
  • Assign the printer to a wireless network. Go to "Start" and click on "Devices and Printers."
  • Click on "Add a printer".
  • Click on "Add a network, wireless or Bluetooth printer."
  • Select the wireless printer from the list. Click "Next."
  • Allow Windows to successfully connect the printer. Again, click "Next."
  • Click "Finish" to complete the process. If you have multiple printers on your network, set this one as the default. Verify the connection by clicking "Print a test page."

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

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Hello im troubleshooting a error on a dell dimension 2400, windows xp error when testing or querying the modem the error reads cannot connect or check to see if hardware is powered on or connected...


Wireless zero configuration is the feature of Windows XP that allows Windows to detect the available wireless networks and automatically connect to the most preferred wireless network.

It is enabled by the Wireless Zero Configuration service in Windows XP. It provides auto wireless network detection when you switch on the computer.
Follow the steps below to verify that the service is running:
1. Go to Start and right click My Computer. Select and click Manage.
2. Computer Management window will appear. Under Services and Applications, select Services.
3. Check for the service Wireless Zero Configuration. Make sure that it is started and that the startup type is set to automatic.
computer-management.jpg4. If it isn't, double-click the service. If the startup type is not set to automatic, click on the dropdown arrow and and change it to automatic. Click OK at last.
autostart-wireless-zero.jpgIf your wireless adapter driver does not support wireless auto onfiguration, you will notice the following:
- The network adapter does not appear as a wireless network adapter in Network Connections. It appears as a LAN adapter, similar to an Ethernet connection.
- The properties of the wireless connection do not have a Wireless Networks tab.
- You do not receive a Windows XP notification bar message indicating that wireless networks are available.
To get the most out of your Windows XP wireless experience, you should contact wireless adapter manufacturer to obtain the latest version of the drivers that support this XP feature.
If not, you must manually configure wireless network settings using the configuration software supplied with the wireless network adapter.

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1 Answer

Cant access wireless network


Wireless zero configuration is the feature of Windows XP that allows Windows to detect the available wireless networks and automatically connect to the most preferred wireless network.

It is enabled by the Wireless Zero Configuration service in Windows XP. It provides auto wireless network detection when you switch on the computer.
Follow the steps below to verify that the service is running:
1. Go to Start and right click My Computer. Select and click Manage.
2. Computer Management window will appear. Under Services and Applications, select Services.
3. Check for the service Wireless Zero Configuration. Make sure that it is started and that the startup type is set to automatic.
computer-management.jpg4. If it isn't, double-click the service. If the startup type is not set to automatic, click on the dropdown arrow and and change it to automatic. Click OK at last.
autostart-wireless-zero.jpgIf your wireless adapter driver does not support wireless auto onfiguration, you will notice the following:
- The network adapter does not appear as a wireless network adapter in Network Connections. It appears as a LAN adapter, similar to an Ethernet connection.
- The properties of the wireless connection do not have a Wireless Networks tab.
- You do not receive a Windows XP notification bar message indicating that wireless networks are available.
To get the most out of your Windows XP wireless experience, you should contact wireless adapter manufacturer to obtain the latest version of the drivers that support this XP feature.
If not, you must manually configure wireless network settings using the configuration software supplied with the wireless network adapter.

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1 Answer

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The Wireless Network Setup Wizard and the View Available Wireless Networks feature both rely on the Wireless Zero Configuration service to provide their functionality to Microsoft Windows XP Service Pack 2 (SP2) and Microsoft Windows XP Table PC Edition 2005. If the Wireless Zero Configuration service is not available, you receive an error message that directs you to this article. This behavior occurs for several reasons. Some computer and hardware manufacturers provide their own configuration software that replaces the Wireless Zero Configuration service that is provided in Windows. In that case, you must use the software that is provided by the manufacturer to configure your wireless network. If you want to use the Wireless Network Setup Wizard or the View Available Wireless Networks feature to configure your wireless device, see the documentation that came with your computer or with your wireless network card. Use this documentation to determine whether you can use the Wireless Zero Configuration service to configure your wireless network. Sometimes, you cannot use the Windows functionality.
If your computer or your wireless network adapter did not come with its own wireless network software, follow these steps:
  1. Click Start, click Run, type ncpa.cpl, and then click OK.
  2. Click Network Connections.
  3. In Network Connections, click to select your wireless connection, and then clickChange settings of this connection.
  4. On the Wireless Networks tab, click to select the Use Windows to configure my wireless network settings check box.

To start the Wireless Zero Configuration service, follow these steps:
  1. Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then click OK.
  2. Double-click Wireless Zero Configuration.
  3. In the Startup type list, click Automatic, and then click Apply.
  4. In the Service status area, click Start, and then click OK.

If you receive an error message when you try to start the service, see the "References" section for more troubleshooting information.For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base: 815485 Overview of the Wi-Fi Protected Access (WPA) security update in Windows XP 313242 How to troubleshoot wireless network connections in Windows XP

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Click Start
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Select the SSID corresponding to your router.
Click Connect.
Supply an ID/password/pass-phrase, to get "connected".

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the freeze up problem is due to the limited HHD space or memories. please check your HHD and see how much free sapce you have, and check your memories. the base system came with 256MB, which is too little for anything to work porperly. for you to connected to teh wireless, you should have minimum 1GB of memories. some people may disagree with me, but that is what I found to work better, if you have more than required memories.

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