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call the directory assistance and ask the telephone number and the nearest sony repairing shop. you can't fix the damage of your walkman, only in the sony reparing shop who can do that, because the screen needs a replament for that.
ok.. There is no question here. So you've got a cracked screen. What do you want us to do about it? If the screen is cracked, there's nothing you can do to fix that. Best thing would be to buy a new MP3 player. Check out www.zune.net :) It's what I have.