Have tried to turn on and off scanner, with no success. Not really going to use it much anyway, but REALLY would like to print, possibly fax occassionally.! One solution here was to put something over a contact point? Took both cartridges out, replaced both the ink cartridges at a refill shop, as store did not have in stock!!...and cannot figure out which points to try and tape over to bypass "black ink expired"...HELP!!
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Black is very difficult for an ink jet printer. If you are using the wrong paper, it even is more difficult. Please use paper made for ink jet printers, because the paper can absorb the fluid better so the pigment is more visible. There are also different ink's you can buy, but please if it really should be black, only use the brand own ink. Not a cheaper version. Professional printers even use different blacks for photo paper and for matte paper (and ink jet paper). Just to microbe how difficult it is to get real dark black on different media.
The print heads in the C6180 are not removable. I would suggest getting an 02 XL black cartridge and an 02 Photo Value Pack (because it includes all colors plus photo paper for much less than the cost of the color cartridges separately ... and YES the are FULL 02 cartridges!) and run several head cleaning sessions from the setup menu. It should do a deeper cleaning each successive time you run the same cleaning, so run 3 black head cleanings in a row (3 is the deepest). Then disconnect the power from the unit, press and hold the # and the 6. While holding the keys, reconnect the power to the unit until you see a reset message or until the unit turns itself back off. If the unit turns itself back off, release the keys and press the power button. The unit will gyrate and click and whir for quite some time and eventually settle in to a ready state. At this point, you should be out some ink, but the unit should be printing again. If it isn't, there really isn't anything you can do. You can call HP at 1-800-HP-Invent and ask about their trade-in/trade up options for this model. You can get really good deals on current model printers by trading in your defective unit ! Usually you will have a choice of about 3 replacement trade in (if the C6180 can be replaced with another C6180) / trade up (equal or better models) for your specific printer.
"Scanner failure" basically means buy a new machine. Once the scanner fails on an all-in-one it will refuse to do anything. Replacing or fixing the scanner will cost much more than buying a new machine.
Thanks anyways but i will go out and buy a new printer probably the same brand because this one worked really well .Its not with the scanner that i have a problem but the printer .Its a 3 in one that i bought 4 years ago .So thank you again .
Hi, this is not a solution because I don't think there is one apart from buying new inks. You need to consider 2 things, firstly the official line: Epson (and all other inkjet manufacturers) do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing. It is also why the "print in Black only" option (available on some printers) only works when the coloured inks are OK. The 2nd unofficial line is that it is a win-win situation for manufacturers. Firstly they get to cut down on costly warranty call outs for blocked heads (replacement printers, technician manhours, etc) and secondly they get to sell lots more inks (Ka-ching!). If you really want to print black text only (and save cash on price per-print) then a mono-laser printer is the best way as they can now be bought at inkjet prices.
I really appericate all your efforts to fix the issue the issue usually occures if any one of the cartridge is defective or low in ink or both the cartridge are defective.
We can isolate the issue only by removing the both the cartridges out of the printer and check for the expiry dates printed on the cartridges as if the cartridges are expired also leads to this message.
If the cartridge are not expired and have minumial ink in it you can try the below procedure to isolate the defective cartridge
Once the both the cartridges are out of the printer insert only the black cartridge in the printer and check for the message if the message is install color cartridge the black cartridge and printer is detecting fine.
If the message is check right cartridge this shows that the black cartridge is defective.
If the message is insert left cartridge or color cartridge remove the black cartridge out and insert only the color cartridge and check with the message if the message is insert the black cartridge the color cartridge is working fine.
And when the color cartridge is in the printer and if the message prompts to check left or color cartridge the color cartridge seems to be defective so replace the defective one will fix the issue
So in isolation we can find the defective cartridge and fix the issue by replacing the defective one..
Hope this will help you to fix the issue..
Wish you success.