Question about Dyson DC25 Animal Bagless Upright Vacuum
The clip that holds the canister flap closed for my dyson dc25 animal ball fell off and has disappeared. Where can I get a replacement?
Posted by Anonymous on
You can purchase a replacement clear bin assembly for your DC25 directly from our online store - visit www.dyson.com and click 'Spares' (UK), or 'Parts' (US).
However, I'd encourage you to give our free customer Helpline a call, as we'll be able to confirm if this replacement is covered under the terms of our 5-year guarantee. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Feb 23, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!
Posted on Oct 29, 2009
If you've tried everything else and still just don't have suction, try this:
Posted on Jan 26, 2010
Hi its Darran at Dyson.
Its possible that the stabiliser pedal has popped out of place. For help on how to resolve this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
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