Question about HP LaserJet 1018 Printer

1 Answer

Cannot print on shared printer

Let me first tell you about my configuration:

  • I have an HP LaserJet 1018 connected through USB port to my Windows Home Server (Windows Server 2003).
  • All my home computers are connected through a linksys wireless router. (XP and Vista)
  • I have downloaded and installed the latest drivers from HP's website and installed them. (didn't plug the USB cable until I was asked to)
  • Configured printer sharing for the network (workgroup not domain) and "Everyone" have permission to print.
  • Test page printed fine from the server itself.
When I try to print from any client machine connected to the network the following happens:
  • The print job is successfully sent to the server and appears in the Printer Manager with status "Printing"
  • It stays with that status but nothing is printed
  • When I try to delete it, the status becomes "Deleting - Printing" but the job appears to be stuck there.
What I have tried to do but with no success:
  • I have managed to delete the job by restarting the spooler service and deleting the spooled jobs. But that's not a solution.
  • Uninstall and reinstall the driver (includinding removing it from the "Server Properties" window and restarting the spooler service.
  • Changed the printer preferences not to spool and print directly to the printer
  • Changed the print processor to WinPrint - Raw then restarting the spooler
  • Unchecked the "Allow bi-directional support" then restarting the spooler
The weird thing is that it prints find from the server but not from any other computer.

Another weird thing is that it prints the stuck job if I restart the spooler!!! that tells me that the client has sent a valid job to the server.

Can anybody help me please? I'm out of solutions.

Thanks :)

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  • 1 more comment 
  • saali Oct 27, 2008

    I have same problem but when i try with Network Admin account then i got printout without restart printer spooler service. I dont know why? is that security issue?

    Please Help.

  • Iyad Marzouka
    Iyad Marzouka Oct 27, 2008

    Problem fixed now :)

    Removed the new drivers which I downloaded from the HP website.

    Installed the drivers from the CD that came with the printer (older drivers).

    Now everything is working ok :)

  • aryamanoj Dec 05, 2008

    i have same problem with HP1018


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I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.

Posted on Jan 28, 2009

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