Question about HEWLETT-PACKARD HP Slot-Tray External Blu-ray DVR/RW BluRay Drive (885631623930) External DVD Drive

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Blu ray green picture

I have a Blu-Ray DVD on my laptop. I am using my HP MediaSmart player. Windows Media won't even read my disc. I can hear the audio but all I get for video is the color green.

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Click start control panel administration tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red x right click select reinstall drivers
You might need to upgrade your graphics card drivers

you might have to remove your graphics card to make sure the socket is clean
restart your computer the reinstall it this should activate found new hardware wizard
if your computer came with a mother board disk the drivers could be on it

click start control panel,display,desktop you can select a different desktop from the drop down list
or a browse button where you can select different pictures this may vary depending on your operating system

also you can change the settings for more or less pixels or from the drop down list pick the appropriate level of color range or troubleshoot also select advanced then general dpi normal size,larger size or custom settings
always click APPLY after making any changes


hope this helps you

Posted on Apr 01, 2012

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Posted on Jan 02, 2017

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Have just bought a db=g2602 blu ray player.Doesn't play one DVD I tried will have to try some others.Picture is not in middle of screen.there is a green line at top of screen.


How about giving this Free Blu-ray Player a try?

Leawo Free Blu-ray Player software contains all media playback solutions you need for your leisure entertainment. It acts as free Blu-ray disc player, free DVD disc player, free CD player (video-CD), free HD video player (free 4K video player), free ISO file player, and free audio player (free music player). Being a free Blu-ray disc player software app, it plays Blu-ray discs for totally free, and downward compatible with DVD disc and CD discs playback, no matter they are commercial or regular. It's the best free software to play Blu-ray on Windows (including Windows Vista, XP, 7, 7, 8, 8.1, and 10).
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    • 2 Insert the disc face up in the tray. If playback fails to start or if it starts and then stops, wipe the disc with a soft cloth and try again. Throw out any heavily scratched discs that won't play.
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Watch HD Blu ray DVD movies freely on the go

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