Question about Altec Lansing Inmotion-IM600 (0021986954446) Docking Station
Is this a common problem? I changed the docking adapter to fit the nano but the unit will still not charge the nano. Any suggestions?
I called Altec Lansing technical support (1-800-258-3288) and stated the problem with the 4th generation nanos not charging. The man I spoke with was aware of the problem and will ship a new unit to anyone calling in with the same issue. I am required to send my unit back to them and they will ship a new unit with a different pin configuration that will solve the problem. You are required to ship the unit with proof of purchase (copy of receipt) to the address they provide in Milford, PA. You will only be out the shipping charges to get it there. He mentioned that I should receive a new unit (Not Rebuilt) around 10 days after they receive mine.
Posted on Dec 29, 2008
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Posted on Jan 02, 2017
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