Question about Altec Lansing Inmotion-IM600 (0021986954446) Docking Station

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Doesnt charge ipod nano

Is this a common problem? I changed the docking adapter to fit the nano but the unit will still not charge the nano. Any suggestions?

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  • Anonymous Dec 27, 2008

    same here

  • Anonymous Jan 04, 2009

    Im 600 won't charge the new nano.Very annoying both are brand new and should be compatable.

  • LauraM3638 Apr 19, 2009

    i can play music with the altec lansing product but when i try to charge it it says....

    "not supported with this accessory"

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I called Altec Lansing technical support (1-800-258-3288) and stated the problem with the 4th generation nanos not charging. The man I spoke with was aware of the problem and will ship a new unit to anyone calling in with the same issue. I am required to send my unit back to them and they will ship a new unit with a different pin configuration that will solve the problem. You are required to ship the unit with proof of purchase (copy of receipt) to the address they provide in Milford, PA. You will only be out the shipping charges to get it there. He mentioned that I should receive a new unit (Not Rebuilt) around 10 days after they receive mine.

Posted on Dec 29, 2008

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Posted on Jan 02, 2017

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