Have a HP Pavillion A620n that crashed. Have the backup disk. Was unsure of the bios so went in and pressed the f5 key to set it back to factory settings. Also had a network card installed which I took out. Did the back up with a Clean install Reformat partition and start fresh.Everything went well until it came to the Windows XP Home Edition screen. At this point a rectangular white screen came up stating I had a configuration problem Checked all the connections to my hard drive and my dvd and cd drive and all were good and tight. Has anyone have a suggestion on what this configuration problem could be?.
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To reset BIOS to factory default settings, press "F10" during the POST section and then press "F5" to reinstall factory BIOS settings, Save the new settings and reboot.
To recover to a clean install of the Operating System you will need a set of Recovery Disks. If you do not have them, and the machine will load Windows successfully then you should be able to create them from the "HP Backup & Recovery Manager" although whether this will return to factory default or simply create disks for recovery to its current state I am not sure. Alternatively I understand you can get Recovery Disks from HP, although whether still available for this model - I don't know. Hope this helps.
When you say you "reset" the bios, what do you mean? Did you try to upgrade the bios firmware, and now the machine isn't working? Or is this a machine with a backup copy of the bios, and you were trying to restore from that? Or...did you go into the bios administration and use the "set all values to default" dialog to set everything back to the factory defaults?
We probably need to start back with why you were "resetting" the bios to begin with. So fill me in!
For boot from disk first you have to set first boot device option in BIOS. for that when you power up the computer press F1 or F2 or "del" key to enter in bios. Then go to boot menu then set first boot device as your cd/dvd rom. then save settings then insert recovery diks in rom then check. Then it boot from disk if your disk and cd.dvd rom works fine. Let me know if you need more assistance. Thanks.
Hi, You are correct HP do not provide the recovery disks for this Media Center anymore.
I've just about searched the net for anyone who may have recovery CD's for sale but no no avail.
If you can still get into the operating system use HP Backup and Recovery Manager, its quick and user-friendly. To run,
simply go to All Programs > HP Backup & Recovery > HP Backup
and Recovery Manager.
With HP Backup & Recovery Manager, file restoration is easy. To
recover a deleted file, simply use the Restore Wizard.
For a full
system restoration, press the F11 key during boot up and then select
"Recover PC" from the menu if there is a recovery partition available (sometimes you have to hold down Ctrl and hit the F11 key on boot up)
Other than that you may have to purchase a Windows XP or Windows XP Media Center installation CD from a reputable store like PC World for example.
Enter the BIOS at Startup Press F5 Load Setup Defaults Press Yes
Press F10 Save & Exit Yes.
If you are getting a configuration error or if you have any message like code Purple configuration Error the you just need to call HP Tech Support and they will replace the motherboard Without any cost.
If you use his disk, that will be better, because if it is original HP disk, it should install all original drivers at all, however this may delete all files on the computer depending on the type of installation you do.
Installing an older version of XP home does not make a big difference , as windows will update the system using automatic updates. What must be done, is ensuring that all proper drivers are installed.
Check device manager, in control panel/system, and see if all devices are installed with proper drivers.