Device will work faster on USB 2.0 pop-up message occurs when USB Device is plugged in
Hi to all.
Whenever I plug in any USB device, I get a pop-up stating that this device will work faster if installed USB 2.0. I am using Windows XP Professional SP2. When I check in the device manager, under Universal serial Bus controllers, I see only two options i.e. Intel 82371AB/EB PCI to USB Universal Host controller and the second entry is USB Root Hub. In Bios settings, the USB option is set to High speed. When I try to use the USB Device like a flash drive. it accesses it very slowly. Please help me in this matter and let me know if I need to install any patch.
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Re: Device will work faster on USB 2.0 pop-up message...
That means that the USB drive that you have on your computer is either on the USB 1.1 driver and you have to update it or your computers USB is not capable of USB 2.0 speed. First thing you need to do is find out the model number and brand of your motherboard. Then go to the manufacturers website then look at the manual for the board to find out if you have USB 1.1 or USB 2.0. If you have USB 2.0 then download the latest drivers for your board. If you only have USB 1.1 then your only options is to buy a USB 2.0 to PCI card that will give you USB 2.0 or just stay with the USB 1.1
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If your WD hard drive is external usb, check to make sure it is not usb3.0. Are you using a PCI-based usb card or are the ports built into motherboard? The first thing I always do on any pc is look at the properties of each usb port in device manager and uncheck the box under power management that allows the computer to turn port off to save power. If you are using a pci based card then I would go to the manufacturers site and see if there are driver updates for XP first. If that does not work remove the pci card from device manager and reboot the pc, when windows sees the new hardware do not let windows install the drivers, go to windows update and let it scan for and install latest drivers. hope it helps
Your laptop has USB1 port and the USB 2 message will appear if you plug an USB 2 device into this USB port. You maybe able to upgrade the USB port to USB 2 if there is a BIOS upgrade available from the laptop manufacturer's WEB site. If not you maybe able to get an USB 2 PCMCIA card to install into the PCMCAI slot on your laptop.
This is because you are plugging in a USB 2 device to a standard USB port, or a USB 3 device into a USB 2 port. The computer is just telling you that if you upgrade the hardware, the device will work faster. Its more of an information message than an error. Your device should still function fine.
USB versions are USB ver 1.1 and USB 2.0 and USB 2.0 has faster transfer rate. When you're receiving this kind of message, that means you're using a USB device that is compatible with USB 2.0. This happens when you plugged in a USB 2.0 device to a USB 1.1 port on your computer. It simply notifies you that the USB device can perform faster when you have an available USB 2.0 port. I'm not really sure what kind of computer you have and what version of windows you have but you can actually check if you have USB 2.0 by going to Device Manager, click on Universal Serial Bus Controllers and look for "USB2 Enhanced Host Controller" if you don't have this, that means your computer has no USB 2.0 port. Hope this helps.
I have the same issue. I have 4 Simpletech Signature 250GB drives. They all worked fine at first. After about six months two of them started connecting at USB 1 speeds. It occurs on 4 different computers!!! The post about it being the computer assumes is wrong. How can it work fine for six months and then suddenly change. Also it occurs on different computers. I have submitted a tech support request with simpletech and will post the results.
first thing is that message just means that your device will work at a reduced speed
second is that a high speed port or enhanced usb port is required to work it at enhanced speeds
to check if your usb port is enhanced goto : control panel / system properties / hardware tab / device mannager / then scroll down to usb controllers and see if it says enhanced next to your usb port if it does then you will need to get the updated usb driver for the enhanced speed
This is not an error it just means that you are plugging in a usb 2.0 device into a usb 1.0 port. The devise will still function normally just not as fast. You could always add a usb 2.0 pci card to your computer.