Question about Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

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What's your problem?brush won,t run

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Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

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Brissell proheata 2x doesn't have suction or the red brushes won't rotate on the hand tools?


Check the brushes for hair or some other clogging material and remove it. If the brushes can't spin freely, there is not enough suction power to make them spin.

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Shark SV736R motorized brush won't rotate


The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.

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1 Answer

Brush will not rotate but still has suction


Hi there,

Sorry to hear you're having difficulties with your DC14. Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you have the brush control set to 'Hard floors'.

However, if you find the brushbar won't rotate when you've reclined the cleaner into the vacuuming position, and have the brush control set to 'Carpets', it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Aug 17, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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Zip brush won't spin and I can't figure out how to fix


did you check to make sure theres no clog in the hose since its powered by air?

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Power light on but motor won't run. where do i


the motor carbon brushes need replacing which is a most difficult job to get the cleaner disassembled. Brushes are easy to fit if You have replaced carbon brushes in other appliances etc..
Getting to the brushes in the Kirby is very difficult...
Lee in Australia

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1 Answer

Brush inside main head doesn't spin, and stops spinning immediately after prompting it to spin. seems like the motor stop turning brush, however when i open main head and cover suction hole for a...


Hi there,

Sorry to hear you're having difficulties with your DC14. If the brushbar won't run when the cleaner is in contact with the carpet, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 13, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Brush wont turn belt not broken no sure how to get to shaft to see if it is turning


Hi there,

Sorry to hear you're having difficulties with your DC07. If the brushbar in your cleaner doesn't seem to be rotating, please check you have the brush control set to 'Carpets', as it won't rotate when set to 'Hard floors', or if the cleaner is standing in the upright position.

If the brush control is set correctly and the brushbar still won't turn, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Jul 09, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

The brushes won't spin. I put new brushes on and it still doesn't spin.


Usually when the brushes won't turn it is due to a bad turbine. Insert a screwdriver into the square hole that the pin on the brush fits into, and see if it turns. If it is seized up, the turbine assembly will need to be replaced.

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