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Gateway Laptop DVD/CD Problem

I have a Gateway 6439 laptop. My DVD/CD player reads in use in the properties. No disk are in the system. I believe this problem resulted from stopping a CD while in use. My system has since been slowed and my audio now sounds interupted. Any solutions

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  • 70 Answers

Clean the lence of dvd player or replace with new good one

Posted on Aug 23, 2009

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Cd dvd player not seen


Check device manager see if driver is showing for cd/dvd
If you have a recovery partition on the laptop You can reinstall your drivers and software using your recovery option.
Recovery should be in START/ALL PROGRAMS/SYSTEM RECOVERY (you may need to click Gateway Utilities first).
Then select application& driver recovery
.Or you can download from gateway http://gateway.com/worldwide/ select country then supporrt then drivers download.

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Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd

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I believe the dvd drive went bad, it doesn't read any disks. Is it easy to replace, and do I have to take the whole laptop apart? Itsa Gateway 7510gx thanx in advance


you shouldnt need to disassemble the whole laptop more than likely there will be a couple of screws holding it in on my laptop it had a small cd looking symbol etched into the plastic next to the screw i unscrewed that one and my dvd drive pulled right out
heres a link for a new dvd drive
http://product.pelltechnology.com/Gateway_7510GX_Notebook_DVD_RW_Combo_Drive.asp

little pricey but im sure you can find a better deal if you look around also check out http://www.newegg.com under the computers catigory they might have a good deal on one for ya just make sure you get the right one for your model

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DEVICE MANAGER UNINSTALL THE DRIVE THEN RESTART PC AND REINSTALL
THEN DO A DISK DEFRAG
LET ME KNOW IF THIS SOLVED IF NOT WE CAN TRY ANOTHE SOLUTION AND PLEASE RATE ME

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ur lens needs to be cleaned by lens cleaner...

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Uninstall the dvd/rw driver, and reinstall it from the Gateway website. Look for your laptop model there, and they have all the drivers and software for your laptop components.

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Reinstall the program if you have a stand alon copy, or it may be on an application disk that came with your system.

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On my Windows 7 laptop, I have got "Operating System not found" error. to fix problem, Windows Boot Genius helped me finally!

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