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Scansnap 1500m hangs up after scanning in 2 pages

Was working fine until a few days ago. Now "hangs up" after scanning in 1-2 sheets (2-4 pages) with message "Time-out occurred during communication (0xd0020002) The Scan Snap might have entered sleep mode...

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  • carl_stormer
    carl_stormer Jan 16, 2013

    I am having the same problem. Great scanner for about a year. Suddenly this error message pops up. Unplugging the USB solves it for maybe one scan. Pls. advice.

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2 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

aroracaty2
  • 503 Answers

SOURCE: Hello, I have Fujitsu ScanSnap

Hi,

Try to scan by using the quick menu as I described below:
Check for the ScanSnap Manager icon on the taskbar.

5d5f1b3.jpg Right click the mouse button over that ScanSnap Manager icon.
Select "Scan Button Settings" from the Right-Click Menu.


2344c41.jpg Select the "Use Quick Menu" check box (it must be checked).

1ffaa93.jpg
Load the document in the ScanSnap which you want to scan.
Pres the "scan" button on the ScanSnap.
Click the "Scan to folder" icon in the quick menu when scanning is completed.

b9aa3b1.jpg
The "Scan to Folder" dialog box appears.

d99daf5.jpg
Check the scanned image in the "Scan to Folder" dialog box.
By clicking save buton, save the scanned data in a specified folder which you select chancing the filename as you want.
Hope this helps.



Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Oct 08, 2010

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