Question about Kenmore 63793 Convection / Microwave Oven

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Kenmore Microwave Oven door won't shut

The Kenmore Elite Microwave Oven model 665.63792303 door just stopped closing. When you push the door shut it doesn't lock or catch. It just falls back open.

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  • Anonymous Jan 09, 2009

    i have a new kenmore microwave got for christmas light stays on door won't shut.

  • derekf99 Jan 23, 2009

    I have the same problem with my Kenmore microwave model 665 61689101. If I hold the door down when I close it, the light turns off and it will run. Then if I let go, it clicks, the light comes on and the microwave stops. The oven light is on 24-7. I took the control panel off and looked inside to find two or three sensors on a contraption that senses when the door is open. I couldn't fix it. Help!

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For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





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Posted on Oct 01, 2010

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