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Netgear wn2000 connect to bt home hub 3

My netgear wn2000rpt's used to work fine with my bt home hub 2 However bt upgraded my hub to home hub 3 and now they wont work

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Posted on Jan 02, 2017

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SOURCE: New Netgear WN2000RPT does not

This happened to me too and it would be nice to get an answer, otherwise I will have to take it back to the store due to faulty manufacturing

Posted on Nov 09, 2011

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Netgear wn2000 states mover closer to router?


This message means your extender is too far away from your wireless router to make a good connection. Repeaters must be within a good signal range for the connection to work properly.

If you have a wifi enabled phone, tablet, or laptop, you can walk around your home and see where the signal reaches and how well. Repeaters should be placed where you still receive full or close to full signal.

Repeaters may have issues if the wireless router is on another floor, behind metal, or too far away.

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I spent ages trying to use tp- as an ap client. tried every setting I could think of. Then........ Changed wireless security setting on home hub 3 to use JUST WPA2 not WPA/WPA2 and all worked. Give it a go. :-)

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Wn2000rpt refurbished installation


I found this answer online - but I didn't save where - I did add to it a bit after the ** Leah DH(:

Netgear WN2000RPT Setup Instructions

Maybe since I purchased a refurbished Netgear WN2000RPT it didn't come up with setup instructions but once I emailed support they quickly responded with the info below and it worked immediately.

Do this setup and your Netgear WN2000RPT range extender will work:


1. With the help of a paper clip, press the reset button on the back of the extender for 20 seconds (please refer to the label on the bottom of the extender for reset button location). Release the reset button after 20 seconds and turn off the extender. Turn the extender on after few seconds.
2. Connect the extender to the computer with an Ethernet cable. Make sure that there is no connection between your router and the computer either wired or wireless. (I did this part by turning off the antenna to my laptop)**I went to the Network and Sharing Center and on the left click on "Change Adapter Settings" after that right click on your Wireless Network Connection and choose "Disable". Don't forget to re-enable when you're done.
3. Open a browser to start the Smart Wizard. **I had to use Internet Explorer and compatibility mode
4. Please select your Preferred Language and click on continue.
5. Let the Extender detect the list of networks available in the locality.
6. Select your network and note down the security assigned for your network and click on continue
7. Type in the security key for your network,please note that if you have WPA security assigned on your network type the network key in passphrase box and if you have WEP security setup on your network type in the network key in the Key1 box and click on continue. **I've read elsewhere NOT to use WEP security with this extender.

(Read this one carefully)
8. Assign a name for the Extender as per your choice, also make sure that option "Use the Same security and passphrase as those for the existing network" is checked and then click on continue. **Under the step #3 Configure Extender I had to right click and refresh because there was no "continue" button!
9. Let the smart wizard establish the connection. On the next screen Click on the button "I have connected to the extender network" and click on continue.
10. Now click on the finish button to close the page.
11. It should ask you to save the page as bookmark, please save the page for future use.
12. Now open a new browser and check if you are online. (turn your antenna back on)**Re-enable your Wireless Network Connection.
13. You can now unplug the Ethernet cable from the extender and scan for the SSID of the extender and connect to it using the same network key as for you existing router.

Netgear WN2000RPT Setup

The most important part of the Netgear WN2000RPT setup is that you should NOT just plug it in and use the setup wizard. The setup does not make it clear what you should do when you get to the page with Key 1, Key 2, Key 3 & Key 4. If you follow the directions above which I got by emailing to ask about Netgear WN2000RPT setup then it will work the first time without any problem at all. Just read the Netgear WN2000RPT setup instructions above carefully first and then go through the step by step setup instructions slowly, one at a time and be sure you do exactly what it says. If you follow the directions above you will find that you can do your Netgear WN2000RPT setup without any problem at all.

Need More Help?

Need more help? Don't call me! I only know that this worked for me and it was super easy to follow the directions. I don't work for Netgear and I'm not really a techie.

I own a Florida ad agency.


Feb 11, 2012 | NetGear WN2000RPT Repeater

1 Answer

Lost installation disc.. need help to install


This product was never released with a installation cd as per NetGear

http://www.netgear.com/products/home/wireless-range-extenders/wireless-range-extenders/WN2000RPT.aspx

But I found this that might help

http://kb.netgear.com/app/answers/detail/a_id/14239/~/wn2000rpt-faqs

Feb 28, 2011 | NetGear WN2000RPT Repeater

1 Answer

My printer has stopped communicating with our BT home hub It was OK and the security code is correct it just cannot establish a connection. I tried it with the previous Netgear wi fi and it connects just...


you can also change the BT home hub 2.0(black)encryption type to WEP type. all you need to do is follow the steps to change the type of encryption to WEP.

  • connect a computer using the ethernet cable to the hub(its the black cable with yellow leads).
  • open an internet explorer or anyother browser, in the address bar just type 192.168.1.254.
  • you will be getting the BT home hub manager page with please reset your password, asking for three credentials.
  • in the first bar enter the default admin password or the admin password which is found in the wireless card or at the back of the home hub in the label. in the second and third bars enter the password of your own, something like admin1.
  • you will be getting another page coming with four options at the top (home, services, settings and troubleshooting).
  • click on settings, and below troubleshooting in the blue bar itself , you will see advanced settings. click on it.
  • then click on continue to advanced settings, now below home in the blue bar itself, click on wireless.
  • after you do that, you will see two options called as configuration and security. click on security. there you will see the option to change the wireless encryption to WEP.after changing the type to WEP, type the same password again in the section for password and click on apply to save changes.
  • check whether your printer is connecting to your home hub after that,
I am a person who work for BT in the tech help desk dept. if you have any trouble in doing this please reply to this message

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My netgear WG111t does not connect to my BT HomeHub


wths the color of the hub u have is it while or black one with the blue lights
if u forgot the passphrase at the side u ll have reset to default button will b there press for 15secs and wait for it to reboot and at the back u ll have the wireless key u can use it or the passpharase at the hub can be used, and if u want to change u can go to the routers page and u can change it manually
for further assistance pls gemme back with the error code and version of the hub if not the lights on the hub for the furhter assistance

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You need to disable the dhcp server on the access point. This will conflict with the bt router since it too has a dhcp server. Hope this helps

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1 Answer

Wireless not working from netgear wg311 to a new bt homehub2


Hi Backatya,

Check what kind of security you upgraded BThomehub 2 uses. Since the hub supports more security-types then your adapter does, I suspect an incompatibility there.

You can solve it by connecting through cable and changing security to WEP or WPA (not WPA2).

Regards Ronnie

Dec 15, 2008 | NetGear WG311T 802.11g/b (wg311tge)...

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