Question about Dyson DC25 All Floors Bagless Upright Vacuum

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Filter in ball keeps popping off

Hi, after cleaning the filters on our DC25, i put them back but the filter in the ball keeps popping off when i start the vacuum up. It is definitely clicked into place securely but the pressure from the vacuum seems too much for it now and after a second or two it pops out of its holder and renders the machine useless ? anyone else had this problem and now how to fix it?

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  • steve Feb 19, 2012

    thanks for the answers, the spring is in place and derfinitely hear an audible click when it is positioned correctly.

    it seems like the pressure of the suction is so strong that the filter is blasted out of its holder and the ball then stops turning

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Is the spring in the clip that locks the filter in place , it's not much bigger than the one found in a pen !

Posted on Feb 19, 2012

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Hi steve, i have the same problem, did u find the answer :)

Posted on Aug 12, 2012

  • Terry Toohig Aug 11, 2013

    Me too! I re-assembled the vacuum after cleaning the filters, turned it on and then heard a pop after a sec or two. It's unusal for me to come looking for an answer online and not find it. I did find another post where a Dyson service tech said they could help (not fix) and gave the phone numbers to call. Not sure if the lack of confidence was just understated English English, but it seemed to me that he was avoiding giving bad news in public. Hope not.

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