Question about Sony Handycam DCR-DVD403 DVD Camcorder

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Lens Cover will not open or close

When I turn on the camcorder an error message appears saying 'lens cover not fully open, turn off then on again'. Tried this and does not work. I can hear the motor trying to open the cover but nothing happens. When I try to open the blades with my fingers they move freely. Please help!

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  • abbasfazal Dec 19, 2007

    I have faced the same problem today with DCR-DVD403 (very low and careful use). I can see this issue reported in couple of sites by different consumer and couldn't locate any recall information.

    Pls. let me know if anybody has a solution.

    Regards,

    Abbas

  • GETAV8 Dec 22, 2007

    Not throwing up any sort of a code however the lense cover will not open. It makes a clicking sound as if it were opening but it does not move.

  • Anonymous May 12, 2008

    Having the same problem. The lense sounds like it's opening, but nothing happens.

  • Anonymous Jul 14, 2008

    My sony Handycam DCR-DVD403 DVD the lens cover is opening.

  • gsthomas707 Jul 18, 2008

    My sony Handycam DCR-DVD403 DVD the lens cover is opening.

  • huggableme Jul 27, 2008

    Have the same problem but the camera works if I force open the cover -- but my fingers are in all the videos and photos!!

  • samy9088 Nov 02, 2008

    i have the same problem , any solutions?

  • kinyanjui Nov 29, 2008

    I keep getting an error msg that the cover is not open. It appears to to be some what open. E:61:10 keeps flushing on the uper right hand corner. How do I fix it.

  • Sanjeev B Feb 10, 2009

    Lens cover will not open, though I can hear nise of motor running to open it.

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11 Answers

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OMG! I had the same issue and blew on the lens. To easy to be true, but it worked! I thought maybe it was a fluke, so I turned the camcorder on and off several times, and it worked every time! Sure beats the $341 Sony was going to charge to fix it!!!!

Posted on Sep 17, 2008

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Looks like its a SONY factory defect on DCR-DVD403 DVD Camcorder Camcorders. I am having same issue.

Posted on Jan 17, 2011

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I blew and blew but the lens cover wouldn't budge. So I used an air pump and blew high pressure air on it and still no go. Encouraged by you all's success I didn't give up. I used a small scribe (like a dentist's pick) and separated the gaps in between the lens cover lid and blew air inside each gap. Cover started partially opening. I repeated the process of blowing air in between the cover sections with air pump and yeppie... success at last. Working like a charm. And I am looking like a hero in front of the wife. Thanks ya'll.

Posted on May 01, 2010

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I have this problem on my sony dvd403, try to blow some air using airblower for cleaning cameras and it works, maybe it was some dust that was catched between those covers.

Posted on Feb 16, 2010

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I had the same problem with my Sony handycam DCR HC53E. Followed the advice on this forum, and used a balloon pump to blow air onto the lens - it released the mechanism & I used my fingers to open the lens cover completely. The air solution works!

Posted on Nov 14, 2009

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Used air compressor to blow air into the lens cover, forcing it to open. Did this repeatedly. Lens cover began working & has worked since.

Posted on Sep 03, 2009

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I read the solution posted here by a guest (opening the lens cover and blowing) and it worked...I also bought some lens cleaning tissues to clean up the moisture when I was done.....Thank you for helping me fix this!!!!!

Posted on Dec 26, 2008

Ive had the same problem, open the lens fully, blow a few times up each lens cover and jobs done!! its working!!
Only problem now is getting rid of the condensation in the lens through blowing to hard, its just a really bad foggy view now!

Posted on Oct 14, 2008

Open the lens cover with a tisssue and blow. i hope you get as lucky as I did.

Posted on Apr 13, 2008

I have read of someone forcing open the cover slightly then blowing onto the lense. Try a couple of times.

Posted on Mar 28, 2007

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My sony Handycam DCR-DVD403 DVD the lens cover is opening.

Posted on Jul 18, 2008

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