Question about Neovo E-19A 19" LCD Monitor

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Neovo e-19a flat panel will not work with gateway e4000.

I have a neovo e-19 monitor that works with two other computers. I also have a gateway e4000 xp pro that works fine with a 17" crt just fine. when I plug the monitor into the e4000 there is no signal. any ideas?

royal@precorp.net

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  • royalski Oct 27, 2008

    I solved the problem. I new the port was on because it would run a standard CRT but not my new flat panel. the fix was to upgrade the chipset firmware?. I got onto the gateway website and looked for software downloads. I thought it was weird the a crt would work but not a FP monitor. seems the video chip on the motherboard needed newer instructions to drive the FP. All works great now.



    thanks for your time to respond to my problem. I hope this will help someone else in the future.

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You may have to turn on the external video from inside the BIOS; not all systems are set up to feed video to the VGA port unless told to do so.

Posted on Oct 26, 2008

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Power problem?


Try ordering a new power adapter from Neovo. Call them up. It could't hurt. Apparently adapters are tricky items. I have no idea how much they cost, but if its reasonable it would be a fair tade for the nuisance you are dealing with now.

http://www.neovo-usa.com/
AG Neovo Technology Corporation
2362 Qume Drive, Suite A
San Jose, CA 95131 U.S.A.
Email: rma@neovo-usa.com
Tel: 408-321-8210
Fax: 408-321-8211

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