Question about Canon PowerShot A620 Digital Camera

1 Answer

The lens on my canon won't close shut and now it won't work.

My canon powershot A580 isn't working due to my lens not closing. Everytime I turn the camera on, it gives me a message saying "lens error, restart camera." I tried this yet it continues to give me the same message over and over. Its still not working and I just purchased it about 4 months ago. Please help me with this. I did remove the batteries to see if this would work but to no avail. Any solutions will be greatly appreciated.

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  • melodyweber Nov 09, 2008

    same here with my canon powershot :( SOMEONE HELP PLEASEEEEE

  • rjscovington Jan 30, 2009

    Similar problem - E18; lens stuck in "out" position & will not retract.

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1 Answer

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  • Canon Master
  • 9,742 Answers

If it's still under warranty, go to Canon's website and arrange for a repair.

Posted on Oct 31, 2017

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 6 Answers

SOURCE: lens error message Canon Powershot A550

Canon A550 and A560 have the same body and most of the internal parts, including lens assembly are the same. Canon won't sell individual parts within the lens assembly. There could be two possiblities. One is (unlikely) that the lens assembly components have been knocked off from their position. The other is that because of a knock, or dropping the camera, the gears in the gearbox of the lens assembly are broken. These gears are the same as the ones in A530/A540, and are available from ebay for $12.50 including shipping. Checkout my site for how to open up the camera and the lens assembly to replace these:

http://pkrobot.freehostia.com/MiscElectronics2.htm

For A550 and A560, if you take it to the professional repair shop, it might not be cost effective, since it might cost around $90. Canon does not sell gears, so they might have to replace the entire lens assembly. The new camera is available these days for around $140.

Posted on Feb 17, 2008

  • 15 Answers

SOURCE: canon powershot a460

I have a Canon A460 that does this every now and then. Usually if I removed the batteries and put them back in, it does the trick. If that doesn't work, and the camera will stay on, try resetting it. Click Menu> Tools and then scroll all the way to the last option Reset All. Good luck!

Posted on Jan 17, 2009

  • 4090 Answers

SOURCE: My Powershot A580 [Canon] has recieved the "Lens Error - Restart

This trick works for most of these camera types and my canon was revived from this
OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

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Posted on Sep 10, 2009

Steve5
  • 423 Answers

SOURCE: what is the maximum memory card capacity to be

Your A580 will accept any SD/SDHC card currently on the market. This means you can use up to about 32GB cards, although I don't recommend cards bigger than 8GB to my camera customers here in our store. Buy as much as you feel you need. If this answers your question fully, please rate it favorably. Thanks

Posted on Nov 07, 2009

CanonAssist
  • 5 Answers

SOURCE: lens error, restart camera canon powershot

The best thing to do is to first try restarting the camera. Do not push or pull on the lens as this will often cause other issues. Do not blow air in the lens as this generally moves any dirt or dust to the back and it sits on your imaging sensor, you'll end up with poor photos after that. The best thing to do is to have it serviced so it is fixed correctly and working the way it should be. The site that is great for the Powershot Models is: www.CamerasAndParts.com They only specialize in these Powershots and they have your exact lens error problem right on the site. Try them for help. They tend to be the best deal plus they're service is wonderful. You'll pay $89 for the repair, all of the service for that model and the return shipping back to you included with them. They'd be the place for help with this one, best of luck.

Posted on Jun 27, 2010

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