Question about Apple iPhone Smartphone

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Cannot get email

I am getting this error message: Cannot Get Mail -The user name or passowrd for "imap.apple.mail.yahoo.com" is incorrect.

I have not changed any of my yahoo settings and don't now how to check this. Can you help??

Thanks so much,

Jan

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  • 1 more comment 
  • cvjaydee Oct 29, 2008

    Wow! Thanks so much for your solution. I'll try it right away.



    cvjaydee

  • mbuns Nov 17, 2008

    yahoo account will not verify on my iphone so i can read my email from phone

  • hke118 Apr 16, 2009

    I have tried several times to set up my clara email account on my iPhone but keep getting the following error message: the user name or password for "relay.clara.net" is incorrect. I have not changed my username or password... any ideas?

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  • 33 Answers

This is a very common problem. Upgrading you iphone firmware if it's not current may solve this problem. Or try changing your address for the account from example@yahoo.com" to your yahoo id without the "@yahoo.com"

Otherwise the built-in yahoo option for iphone can be buggy:

  1. Delete the Yahoo account on your iphone
  2. Create anew account via Other option
  3. Fill in the usual user id and password fields
  4. Under IMAP tab set Host Name under Incoming Mail Server to imap.apple.mail.yahoo.com
  5. Under Outgoing Mail Server, in Host Name field set it to cwmx.com
If you have a very large yahoo inbox, you may have to do the following:

1. Go to your yahoo account in a regular browser on your computer. Makesure you're using the new version of Yahoo mail (the one that looks andfeels like outlook).

2. Create a new folder. I called mine "archive - inbox".

3. Select ALL emails in your inbox so that your inbox folder will becompletely empty once you move them (there's a box you can check whichwill select everything). I had over 5,000 emails in my inbox, so thiswould have taken ages using the Classic version of Yahoo mail.

4. Move all emails to your newly created archive folder. Go back intothe archive folder and select any unread/new emails and move them backto your inbox.

5. Go into Yahoo on your iphone and refresh the mail. This will clearout the old emails and download the most recent emails from your inbox.

More info here: http://discussions.apple.com/thread.jspa?messageID=7926883

Posted on Oct 29, 2008

  • studio2054
    studio2054 Oct 29, 2008

    You can also try the following solution if none of that works:



    1. Log into Yahoo! Mail on the web by visiting mail.yahoo.com.

    2. If you were able to sign into web mail, verify that the same username and password are being used on the iPhone.

    3. If iPhone is still unable to access Yahoo! Mail, change your Yahoo!
      password on the web (when logged into Yahoo! Mail, click Options and
      then click Account information). Be sure to use only letters and
      numbers in your new password.

    4. After this is complete, setup Yahoo! Mail on iPhone using the new password.



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