Question about HTC PPC-6800 Smartphone

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Mogul Screen black

The phone was wroking fine but then the screen started freezing on me so i decided to turn it off and back on. Well when i tried turning it back on the screen just stays completely black. The buttons light up and the service button flashes but i cant see anything...ay way i could possibly fix this? oh yeah and pressing the reset button on the button doesnt help either.

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  • evnoriega Nov 17, 2008

    I'm having the same problem. Thanks for the reset tip...but this is only a temporary fix. I've shut down my phone numerous times and it still reacts the same way. I'm thinking about reflashing my phone to see if it helps :(.

  • Bullitt08 Jan 10, 2009

    Same deal here - it just barely lights up enough in a dark room to see the keys to enter the PIN. Basically useless....

  • rosonowski Jan 19, 2009

    Whenever I press the power button on the side for sleep mode, or the phone otherwise goes to sleep, I come back to a dark screen. The backlight is on, and the device appears to be operating otherwise normally.

    When I open the slide, a chime plays, the phone attempts to change the orientation, there is some visual artifacting (lines mostly), and then it freezes. A soft reset brings me back to the same dark screen.

    I am running the latest ROM as of the time of this posting, 3.5~ I believe, and the issue persisted across the 2.0~, then 3.3~ ROMs I tried.

    I have tried disabling the sprint theme as was suggested elsewhere, but this not appear to make a difference.

    A soft reset will eventually bring the phone back to life, although it usually takes many tries, although trial and error seems to show that it's best to do it right as the phone finishes booting, which is indicated by the red and green "phone" buttons simultaneousy flashing on the bottom of the phone.

    For now I've just set up the phone so it doesn't go to sleep, but this obviously drains the battery quite quickly, and does not resolve the keyboard issue at all. Any help or pointers would be greatly appreciated, I really otherwise like the phone.

  • Anonymous May 18, 2009

    same problem...what did u guys do to fix?



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Press the soft reset button located right under the SD mini memory card its a small hole just press there with your stylus (pen)

Posted on Nov 02, 2008


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